Job ID:

527024 Exempt Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. Job Summary The Project Lead is the "voice of the customer" in our Oldcastle Infrastructure (OI) facilities. The Project Lead is responsible for the customer experience from the point of sale to on-site delivery. To achieve OI's goal to enhance "ease of doing business," a role to represent the customer's voice in our facilities has been developed to ensure 100% customer satisfaction on ALL sales orders. Once an opportunity becomes a sales order, the Project Lead drives all activities from the point of sale to on-site delivery including coordinating with engineering, approval of submittals, scheduling with production and on-site delivery with the customer and transportation. The Project Lead acts as the main point of contact for customers and vendors on assigned sales orders and is directly responsible for monitoring the project costs and compliance with contract documents, attending job meetings and balancing the customer and OI interests throughout the entire process. Job Location

• This job is located in our office/plant in Lexington, KY. Job Responsibilities
• Primary responsibility is being the "voice of the customer" in OI facilities
• Responsible for managing multiple sales orders concurrently
• Upon sales order assignment by the C.O.M, share responsibility with the O.S.R and Est. to hold a Turnover/Kick Off meeting at the point of sale to ensure all needed information and paperwork are complete; that the scope of work is clear; review the estimate and confirm values for all items; and begins the process of scheduling the project with production to align with "Customer Ship Date" in AX
• From point of sales order assignment, the P.L. becomes the point of contact for the customer. They must ensure the customer is kept up-to-date from production schedule to on-site delivery
• Provide direction and oversight to all aspects of the project team; engineering, production planning, transportation, procurement and accounting
• Prepare any applicable change order proposals in a timely manner, whether owner/ client/ engineer request or by generation from OI
• Monitors the progress and status from the point of sa.

..