Admin Assistant / Operations Support The True House is seeking a reliable, fast-moving, highly organized Administrative Assistant to support the day-to-day operations of our interior design firm and retail shoppe. The right person will be detail-oriented, proactive, comfortable juggling multiple projects at once, and able to keep track of many moving pieces across client projects, vendors, orders, samples, schedules, and internal systems. Our team moves quickly, and we are looking for someone who appreciates a fast-paced environment. You must be someone who writes things down, follows through, and

DELIGHTS

in mathematical equations, spreadsheets, systems and technology to stay organized and on task. This role is designed to take administrative and operational tasks off the Principal Designer's plate while allowing our retail team, procurement and design team to stay focused on client proposals, ordering, and project execution. We are not looking for a temporary position but rather someone who wants to grow with the company as we continue to expand. Because we work in a luxury, client-facing industry, professionalism, communication, and follow-through are essential. There may be occasional local errands, such as picking up tile, dropping off samples, or coordinating items between the office/storefront, vendors and clients. Schedule This position is Monday through Friday, 9AM-5:30PM with the occasional weekend as needed for retail store coverage. Serious and qualified inquires only. Technology Requirements This person must be comfortable and efficient working on a MacBook and using multiple digital tools and platforms. High level proficiency is required in: Gmail Google Chat Google Drive Google Forms Google Sheets Chrome Canva Proficiency is preferred in: Shopify Wix Mailchimp Other project management, inventory, or communication apps as needed Responsibilities Responsibilities include, but are not limited to: Administrative & Office Support Provide clerical and administrative support to the Principal Designer Help manage follow-ups, reminders, scheduling, and internal task lists Keep track of details across multiple projects and priorities Support data entry, documentation, paperwork, and file organization Maintain client and vendor files on Google Drive and GC construction binders Schedule client appointments, team meetings, lunch-and-learns, annual furniture shows and project-related appointments Help keep internal documents, folders, and systems organized and up to date Assist with general office organization, supplies, samples, and daily operational needs Vendor, Supplier & Trade Communication Request samples, pricing, product information, acknowledgements, and updates from product vendors. Assist with opening new vendor accounts and ordering samples Research products, vendors, and suppliers as needed Communicate professionally by phone and email with vendors, contractors, trades, clients, and team members Project Logistics & Order Tracking Support project logistics from order delays/backorders to damage claims. Inspect and document orders as they arrive at our warehouse or storefront Keep the team updated on order status, shipping updates, and delivery timelines Help coordinate client installations, deliveries, and post-installation follow-up Track project expenses, shipping charges, returns, replacements, and related documentation Assist procurement staff with project management follow-up Pull specification sheets, tear sheets, care instructions, and product documentation for furniture installs, construction binders, and client files Systems, Spreadsheets & Documentation Create and update internal documents in Google Sheets Help improve and maintain company systems and processes Track project progress, orders, schedules, expenses, and follow-up items Maintain organized Google Drive folders and project documentation Help prepare care packets and product information for clients Support construction schedules, project calendars, and internal tracking tools Samples, Inventory & Retail Support Create and track all retail store purchase orders. Manage sample organization, including reordering, replacing, and removing discontinued items Keep supplies, samples, and materials organized Assist with in-store inventory tracking and restocking Track delayed orders and lost shipments, damaged claims and shipping charges. Support light retail operations and storefront needs as needed. Marketing & Presentation Support Create Canva presentations under the direction of the Principal Designer Help maintain the business website with photography updates and blog posts Assist with blog scheduling and email content through Wix and Mailchimp Help set up and manage a photography calendar for social media Oversee marketing organization, content calendars, and related administrative tasks Ideal Candidate The ideal candidate is: Reliable, professional, and detail-oriented Fast-moving but accurate Highly organized and able to manage many moving pieces Comfortable working independently with minimal supervision A strong written and verbal communicator Comfortable following up by phone and email Skilled at prioritizing tasks and meeting deadlines Comfortable with spreadsheets, systems, and technology Willing to learn new apps and processes Client-facing and polished in communication This role is best suited for someone who genuinely enjoys administrative work, organization, follow-through, and keeping a busy team on track.

Pay:

$23.00 - $25.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off Application Question(s): Why are you interested in this administrative operations role? What organizational systems, spreadsheets, or project management tools have you used regularly?

Work Location:

In person