FRONT OFFICE ASSOCIATE / INTERPRETER [Code: FOAI]

Northern Kentucky Health Department Job Posting April 7, 2026 Bilingual (English/Spanish) Front Office Associate/Interpreter [code: FOAI]

Join Our Mission:

Make a Real Difference Be a driving force in public health! Join NKY Health and contribute to our mission to improve the quality of life in the region. We are dedicated to preventing disease, promoting wellness, and protecting against health threats by inspiring collaboration, igniting partnerships, and improving outcomes. The Clinical Services Division is currently accepting applications for compassionate and dedicated individuals who are bilingual in English and Spanish . Successful candidates will spend approximately 80-90% of their time performing medical front office clerical duties and 10-20% of their time interpreting between English-speaking providers and Spanish-speaking clients. The Impact of This Role This is an essential position that arranges for the general public to receive preventative health services in assigned health center(s) and in the community, while maintaining an appropriate level of confidentiality and a professional image, thereby promoting a safe and healthy community The position's main focus will be performing front office receptionist duties in English and Spanish in a busy medical clinic but it may also be called upon to interpret in the back office. We are looking for YOU! Some Quick Facts About the

Job Status:

Full-Time (40 hours/wk), non-exempt (hourly) merit system position

Classification:

Front Office Associate/Interpreter Band:

5

Starting Pay Rate:

$22.25 - $26.80/hour (based on your years of directly related paid experience)

Reports To:

Front Office Supervisor Initial Location:

Assigned Health Center in

Covington, Florence, Newport, or Williamstown Usual Schedule:

Monday - Friday, 8:00 a.m. to 5:00 p.m. What You Will Do Essential functions of the job include, but are not limited to: Interprets medical information. Answers telephones, directing calls to appropriate personnel and scheduling appointments as requested based on protocols. Provides accurate information to the public in a culturally competent manner. Collects data and enters it into computer systems as defined by Health Department standards, the Kentucky Administrative Reference (AR), the Clinical Services Guide (CSG) and the WIC and Nutrition Manual. Documents services and activities using appropriate workflows. Provides assistance with community outreach activities, offsite clinics and community education programs as requested.

What Qualifications You Need Minimum Qualifications:

Must possess a valid, active driver's license and reliable transportation.

AND one of the following:

1) A high school diploma or equivalent or 2) The equivalent combination of experience and education sufficient to successfully perform the essential functions of the job. Must be bilingual in English and Spanish. Desired Qualifications Prior experience working in a similar role. Prior public health experience and/or bilingual English/Spanish. How and When to

Apply:

We prefer that you apply for this position by April 15, 2026 but we'll accept your application as long as the position is posted on Indeed or our website. Please use ONLY one of the following methods to submit your application: Through Indeed www.indeed.com Through NKY Health's website https://nkyhealth.org/careers/

Important Note:

We are unable to consider paper, faxed, or emailed applications. To be considered, please use one of the approved online methods above. Please reference code FOAI on any attachments or correspondence. No phone calls please. Selection will be made by review of submitted documentation, interview(s), and/or language test. Submitted documentation must indicate that you meet the minimum qualifications. A criminal background check will be required.

Another Important Note:

We invite you to visit our website at www.nkyhealth.org to view other opportunities to join our team. Each position needs a separate application. EEO/M/F/Vets/Disabled/LGBTQ+

Job Type:

Full-time Pay:

$22.25 - $26.80 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person