Cognitive Linguist - Onsite#26-09055 Plano, TX Onsite Contract Starts 11/09/2026 Ends 11/12/2027 Job Description Genesis10 is currently seeking a Cognitive Linguist - Onsite for a contract position with a Global Financial Institution located in Charlotte, NC, Pennington, NJ, or Plano, TX. This is a 12+ month contract opportunity. The successful candidate will be responsible for architecting, developing, and maintaining machine learning models and NLU frameworks that identify end-user intent across a multi-channel Virtual Assistant platform. This role focuses on designing scalable conversational AI solutions, optimizing model performance, and ensuring the underlying intent recognition architecture effectively supports web, mobile, and voice-based experiences.

Responsibilities:

Architect and maintain the NLU intent framework across enterprise domains (e.g., Technology, Human Resources), ensuring alignment with conversational solution design patterns for web, mobile, and voice experiences Design, engineer, and curate training and validation datasets to support machine learning pipelines for intent classification, speech recognition, and conversational AI performance optimization Develop and maintain model evaluation frameworks, telemetry pipelines, and observability tools to measure accuracy, reliability, and operational performance, enabling data-driven model tuning throughout the development lifecycle Design scalable disambiguation, fallback, and error-handling architectures that improve resilience and user experience as virtual assistant capabilities expand across domains and channels Analyze conversational telemetry, interaction flows, and runtime performance metrics to identify gaps, root causes, and optimization opportunities, implementing architectural improvements that enhance system effectiveness Partner with data scientists, product owners, UX researchers, and software engineers to design, build, and evolve the cognitive architecture and decisioning framework that powers the virtual assistant ecosystem

Requirements:

Proven experience architecting and maintaining NLU intent frameworks Experience designing and curating datasets for machine learning pipelines Ability to develop model evaluation frameworks and telemetry pipelines Knowledge of designing scalable error-handling architectures for virtual assistants Experience with Microsoft Office, including Excel Pay range: $58.31 - $66.31 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please ! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.