Mahalak Auto Group is seeking a dedicated and detail-oriented Rental Fleet Coordinator to oversee the rental operations and photograph new inventory at our Posner Park Chrysler Dodge Jeep Ram FIAT location. This dual-role position is ideal for an individual who thrives in a dynamic environment and is passionate about delivering exceptional customer service.
Key Responsibilities:
Rental Fleet Coordinator:
Customer Inquiry and Initial Assessment:
Handle customer inquiries regarding rental vehicles. Assess payment methods and communicate rental agreements and policies clearly.
Reservation and Rental Agreement:
Reserve vehicles based on availability and customer preferences. Prepare and ensure the customer signs rental agreements with clear terms and conditions.
Vehicle Pickup and Inspection:
Conduct thorough inspections of rental vehicles before handover. Confirm insurance information and secure credit card holds for security deposits.
Rental Period Management:
Monitor rental periods and communicate with customers nearing the end of their rental term. Obtain approvals for rental extensions and document accordingly.
Return and Inspection:
Coordinate vehicle returns, conduct inspections for damages, and document findings. Process applicable fees and insurance claims as necessary.
Payment Processing and Documentation:
Process rental charges and provide detailed invoices. Maintain accurate records of agreements, inspections, payments, and customer communications.
Inventory Photography:
Photograph new inventory to ensure high-quality images for marketing and sales purposes. Ensure all vehicles are presented in the best possible way to attract potential buyers using the equipment provided.
Qualifications:
Strong attention to detail and organizational skills. Excellent customer service and communication skills. Basic photography skills and a good eye for detail. Ability to handle multiple tasks efficiently in a fast-paced environment. Proficiency in using general computer applications.
What We Offer:
Competitive pay and benefits package. Opportunity to work with a dynamic and supportive team. Career growth and development opportunities within the Mahalak Auto Group. At Mahalak Auto Group, we consider ourselves more than just a business - we are a family. We truly care about each team member and are committed to their success. Your career journey begins here! Apply today!