Effectively lead and manage the operations of the Production Department, maintaining an efficient, optimized, continuous, state-of-the-art, and cost-effective operation to ensure the delivery of high-quality products to our customers, in accordance with the established production plan and the organization's procedures and standards. Lead, supervise, and manage daily Bindery production operations to ensure efficiency, productivity, quality, and on-time delivery.
Coordinate production activities with Planning and Production Supervisors based on work orders, inventory, equipment capacity, staffing, and customer demand.
Ensure production equipment, systems, and processes are properly maintained and operating at optimal performance.
Partner with Maintenance, Engineering, IT, Facilities, and external vendors to resolve equipment and operational issues.
Develop and execute production plans to meet departmental goals and production forecasts.
Monitor downtime, material waste, machine adjustments, production delays, and other factors affecting operational performance.
Manage employee relations, including recruitment, training, performance evaluations, investigations, corrective actions, and attendance matters in partnership with HR.
Analyze production reports and KPIs to identify trends, improve productivity, and ensure production targets are consistently achieved.
Develop and improve departmental procedures, processes, and work standards to increase efficiency and reduce costs.
Identify opportunities to optimize material usage, minimize waste, improve productivity, and reduce operating costs.
Collaborate with customers, Sales, Customer Service, and internal teams on new products, artwork changes, and existing product requirements.
Maintain knowledge of current printing and manufacturing technologies and recommend improvements to equipment, systems, and processes.
Participate in the installation, qualification, and implementation of new equipment, technologies, and production processes.
Partner with Quality to conduct testing, validations, evaluations, and quality improvement initiatives.
Implement and maintain quality control systems to ensure products consistently meet customer specifications and company standards.
Investigate production incidents, rejected materials, process deviations, and customer specification issues; develop and implement corrective actions.
Coordinate employee training, retraining, certifications, and cross-training to improve workforce flexibility and operational efficiency.
Ensure employees consistently follow established procedures, GMPs, safety requirements, PPE requirements, and quality standards.
Ensure compliance with applicable federal, state, and local regulations, including OSHA and FDA requirements.
Communicate regularly with Operations and General Management regarding production performance, operational issues, goals, and improvement initiatives.
Resolve operational challenges promptly and implement effective solutions to prevent recurring issues.
Promote teamwork, accountability, continuous improvement, and a respectful and professional work environment.
Maintain confidentiality of sensitive company, employee, customer, pricing, and operational information.
Support additional operational responsibilities and projects as required by the business.