Sales/Designer Essential Duties and Responsibilities:
1. Must know Pro kitchen or 2020 design/software margin 2. Achieving the annual sales target at Creating short and long term sales goals (monthly and yearly) 3. Reviewing sales targets weekly/monthly 4. Recording, responding to, and following up on all inquiries from prospective customers 5. Utilizing the DreamMaker 7-Step Sales System 6. Qualifying all incoming leads 7. Tracking all client information and lead follow-up in EMT2; this includes systematically updating the status of leads as they advance through the sales funnel daily 8. Managing design center staffing (if applicable) 9. Conducting Initial Client Meetings at the Design Center 10. Conducting all subsequent client meetings required to complete the sale 11. Visiting and measuring jobsites prior to creating a design 12. Designing projects using computer software and/or hand sketches to prepare creative project designs 13. Completing the preliminary and final project estimates at the company-determined GPM to provide the client a clear and detailed definition of the Scope of Work 14. Submitting proposals / estimates to the Sales Manager for review prior to presenting to the client and completing any necessary revisions 15. Preparing, completing, and executing all client contract documents (e.g. the Project Checklist, Initial SOW, Design Retainer, etc.) 16. Collecting the DreamMaker Design/Build Retainer 17. Obtaining bids from the necessary trade partners and suppliers to prepare the estimate 18. Quoting labor and trade partner Scope of Work 19. Assisting the homeowner in all product selections after completing the initial design 20. Completing necessary permit applications 21. Scheduling and attending the Sales to Production Hand-Off (Pre-Construction Walkthrough) meeting 22. Scheduling and attending the Sales to Production Hand-Off internal meeting in addition to the Pre-Construction Walkthrough with the Lead Carpenter(s) and client 23. Writing Change Orders when necessary and providing them to the Lead Carpenter to have signed by customer 24. Meeting with clients at job-close to present the warranty packet and request a critique on how the project went 25. Recording open issues at job closeout 26. Taking "Before" and "After" pictures at job-close 27. Soliciting referrals at job-close 28. Completing client thank-you letters at job close and providing to marketing for the end of project gift 29. Reviewing post job analyses 30. Submitting entries for design awards throughout the year 31. Attending sales team meetings 32. Attending staff home shows and other marketing events 33. Conducting 6-month / 12-month customer follow up calls 34. Tracking personal commissions 35. Submitting personal expense reports monthly 36. Submitting time sheets if applicable 37. Following the
DreamMaker Code of Values Education and Experience:
- Bachelor's degree in business, sales or related field
- Or equivalent work experience, 5-10 years in related field and position
- Minimum of two years of selling in the Kitchen and Bath Industry
- Experience working with residential trade contractors (plumbing , electrical, HVAC, carpentry, countertops, drywall, tile and flooring)
- Extensive sales background
- Understanding of construction basics
- Basic computer skills in MS Office applications
- Design software experience with 20/20 or equivalent
Other Qualifications:
- Exceptional customer relations skills
- Internal and external customer service focus
- Ability to communicate and work in a productive team environment
- Effective oral and written communication skills
- Effective time management skills and ability to prioritize by highly profitable actions
- Effective and creative use of problem solving skills
- Must be self-motivated
- Goal setting to measure performance Who do you report to: Sales Manager This position will collaborate with all departments in a team spirit with the primary goal of fulfilling our company Brand Position Statements, Mission and Vision in accordance with our Code of Values and be committed to achieving the sales and profitability objectives set each year.
Pay:
$20.00 - $25.18 per hour
Benefits:
Paid time off
Work Location:
In person