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INTERNSHIP: User Assistance (technical writing)

Job

Dassault Systèmes

Durham, NC (In Person)

Full-Time

Posted 5 weeks ago (Updated 6 days ago) • Actively hiring

Expires 6/12/2026

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Job Description

User Assistance Intern -
Durham, NC Duration:
3 months (summer)
Role Description & Responsibilities:
As a User Assistance Intern within the BIOVIA User Assistance team, you will contribute to delivering high-quality technical documentation and improving the usability of BIOVIA software across industries: Convert legacy HTML documentation into structured
DITA XML
format using dedicated conversion tools Develop and maintain clear, accurate, and user-friendly technical documentation aligned with company standards and style guides Contribute to quality assurance across user assistance deliverables, including documentation, UX content, and messaging Support the modernization of content architecture by helping transition documentation to scalable and structured formats Collaborate with cross-functional teams to ensure documentation aligns with product workflows and user needs Participate in continuous improvement initiatives to enhance content quality and user experience

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