At Terrasat Communications, Inc., we design and manufacture next-generation satellite communications ground segment technologies. From high-power Block Upconverters (BUCs) to intelligent Redundant Control Systems (1:1 and 1:2) , our hardware powers mission-critical uplink networks worldwide across C-band, X-band, Ku-band, and Ka-band frequencies. We are seeking a specialized Technical Writer to own the creation, restructuring, and maintenance of our comprehensive Product Operations Manuals . If you know how to build a user guide that field technicians can rely on in critical moments, we want you on our team. What You'll Do Your primary mission is to deliver flawless, field-ready Operations Manuals that guide end-users through deployment, active configuration, and emergency troubleshooting:

Author Operations Manuals:

Write end-to-end user manuals for our multi-band BUC lines and redundant systems, ensuring clear step-by-step instructions for installation, initial calibration, and daily operation.

Document Redundancy & Failover:

Clearly map out complex operational procedures for 1:1 and 1:2 redundant switch configurations, defining exactly how field operators monitor, configure, and override automated failovers.

Write Command & Control Guides:

Document the software/firmware interaction side of operations, including step-by-step GUI navigation, CLI commands, and SNMP/Modbus remote monitoring setups.

Translate Engineering Schematics:

Convert complex wiring diagrams, RF signal paths, and mechanical blueprints into user-friendly block diagrams embedded directly within the manual.

What We Are Looking For SatCom/RF Domain Expertise:

2-4+ years of experience writing system-level Operations Manuals for hardware in telecommunications, satcom, aerospace, or defense electronics.

Expert FrameMaker Skills:

Deep proficiency in Adobe FrameMaker is a strict requirement. You must have proven experience managing large, multi-chapter books, condition tags, custom variables, and structured/unstructured cross-references.

Safety Documentation Standards:

Demonstrated experience integrating high-power electrical, thermal, and RF radiation safety hazards/warnings (ANSI/IEEE compliant) into user literature.

Portfolio Requirement:

Writing samples consisting specifically of published Operations Manuals, User Guides, or Field Maintenance Manuals for complex electronic hardware.

What We Offer Compensation:

Base salary ($75,000 - $85,000 / year) + discretionary performance bonuses.

Health & Wellness:

Comprehensive medical, dental, and vision insurance.

Retirement Security:

401(k) program including Safe Harbor and profit Sharing.

Tools & Gear:

A dedicated technical writing workstation with full Adobe Technical Communication Suite licensing.

Pay:

$75,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Can you provide an Operations Manual Writing Portfolio?

Work Location:

In person