Enrollment Services Assistant Internal Position Title:

Enrollment Services Assistant•

Posting Number:

S02488

Department:

:

Adult Education Testing Position Type:

Staff Job Family:

Classified Summary:

The Enrollment Services Assistant• , under the supervision of the Enrollment Services Specialist conducts intake, testing, registration and placement of students in appropriate Adult Education classes. In addition, the Enrollment Services Assistant enters information into the adult education data systems, provides reports as requested, and other duties as assigned. The College of Lake County (CLC) is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni. Long-known as an employer of choice in Lake County.

Required Qualifications:

High School diploma or equivalent and a minimum of two (2) years of work-related experience. Experience with diverse populations. Proficient in computer software programs for data entry and reports. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work. Problem solving skills.

Desired Qualifications:

Posting Date:

11/10/2023

Closing Date:

Expected Start Date:

Special Instructions Summary:

This position is for the Grayslake campus and often requires travel to Lakeshore, Southlake, and other community sites.•This is a grant funded position; continued employment in this position is based on external funding sources.

Pay Rate:

$16.38/

Hr Full-Time/Part-Time:

Part Time Location Grayslake Total Hours Per Week:

24.00

Work Schedule:

Monday through Thursday, 1pm to 7:30pm, some Saturdays required.•Flexibility to adjust work schedule during peak time season.

Up to 24 hours per week.

Software Testing Required:

Excel, MS Word Interview Process Requirements:

None EEO Statement:

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions:

Department Operations:

40% 1) Checks the database if all test scores for the students were read by the scanner and transferred to the test to the test database. 2) Enters application, enrollment, and test results data into the DAISI and PeopleSoft database. 3) Prepares and compiles testing information for post-testing events on campus and at the community sites. 4) Calls students to help them enroll and support program overall enrollment. 5) Organizes and maintains all testing materials and files. 6) Organizes and maintains all testing materials and files. 7) Schedules students for test sessions in STARS as needed. 8) Organizes and maintains all records of requests for assistance during the intake process. 9) Provides Instructors with requested reports (e.g. test reports). 10) Directs students to the appropriate department for assistance.

Customer Service:

50% 1) Provides daily intake and testing services by responding to student inquiries on the phone, in-person, via email, and virtual web conferencing. 2) Assists students in completing applications and other enrollment and testing forms. 3) Proctors the pre and post tests adhering to the policies and procedures of the state ICCB and Basic Skills test instrument (e.g., CASAS). 4) Assists students in registering for classes during priority and regular registration. 5) Communicates and facilitates the understanding of the colleges testing and registration process for Adult Education classes. 6) Assists with recruitment efforts during registration. 7) Assists instructors with student questions.

Other:

10% 1) Travel to community sites. 2) Performs other duties as assigned. To apply, visit https://jobs.clcillinois.edu/postings/24923 jeid-d81ca4ef266c024591e7d0fd9efa2a82