Systems Support / Instructional Technology Specialist I Beaufort-Jasper Academy for Career Excellence (ACE) Ridgeland, SC Job Details Full-time $26.55 - $58.96 an hour 15 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Vision insurance Professional development assistance Life insurance Retirement plan Qualifications Computer operation Customer communication Field service High school diploma or GED Computer hardware Desktop administration Full Job Description Technology Support Specialist - Academy for Career Excellence (ACE)

Location:

Academy for Career Excellence (ACE) -

Beaufort County School District Schedule:

Full-Time | 260

Days Employee Group:

Classified FLSA Status:

Non-Exempt Join the ACE Team! The Academy for Career Excellence (ACE) is seeking a skilled, dependable, and customer-focused Technology Support Specialist to support the technology needs of our students, instructors, and staff. ACE is a hands-on Career and Technical Education (CTE) learning environment where technology plays an important role in instruction, industry certification testing, online curriculum, and the day-to-day operation of our programs. This position is ideal for someone who enjoys troubleshooting technology while also working directly with educators and students. What You'll Do The Technology Support Specialist will provide on-site technology and instructional support at ACE, including: Diagnose, repair, and maintain computers, laptops, peripherals, and other District-supported technology. Install, configure, troubleshoot, and support approved software and operating systems. Assist with network hardware, connectivity, Ethernet, and wireless access point issues. Maintain accurate inventories of technology hardware and software. Manage and document technology service requests and repairs. Provide responsive, positive customer service to students, teachers, administrators, and staff. Support instructional technology used throughout ACE's Career and Technical Education programs. Assist with online curriculum platforms and digital instructional resources . Provide technology support and oversight for industry certification testing . Troubleshoot technology issues that could interfere with classroom instruction, assessments, or school operations. Work collaboratively with ACE staff and Beaufort County School District Technology Services.

Qualifications Candidates should possess:

A minimum of a high school diploma. At least three years of field and/or bench experience in computer hardware and technology support. CompTIA A+ certification with experience supporting computer hardware and Microsoft Windows. CompTIA Network+ certification and experience with workstation and network configurations. Strong working knowledge of software applications and operating systems. Understanding of network premise wiring and

ANSI/EIA/TIA-568

standards. Ability to diagnose technical problems using manuals, schematics, and troubleshooting procedures. Strong written and verbal communication skills. Ability to work effectively with both technical and non-technical users. Ability to work collaboratively as part of a team. Ability to successfully complete required background screening. Microsoft Certified Systems Engineer (MCSE) certification may be substituted for the A+ and Network+ certification requirements. Why ACE? ACE provides students with hands-on, career-focused educational experiences designed to prepare them for college, careers, industry certifications, and the workforce. Our Technology Support Specialist plays an important role in keeping those learning experiences running effectively. If you enjoy technology, problem-solving, customer service, and supporting education, we encourage you to consider joining our team.

IMPORTANT

—

APPLICATION REQUIRED THROUGH BEAUFORT COUNTY SCHOOL DISTRICT

Submitting information or expressing interest through Indeed

DOES NOT

constitute an official application for this position.

ALL CANDIDATES MUST APPLY THROUGH THE BEAUFORT COUNTY SCHOOL DISTRICT ONLINE APPLICATION SYSTEM TO BE CONSIDERED FOR EMPLOYMENT.

Apply here: https://www.applitrack.com/beaufort/onlineapp/default.aspx?

AppliTrackPostingSearch=location:%22ACADEMY+FOR+CAREER+EXCELLENCE%22 When applying, complete a Classified application and select the specific position listed for the Academy for Career Excellence . Please do not rely solely on an Indeed application or résumé submission. You must complete the Beaufort County School District application at the link above to be considered. Beaufort County School District is an Equal Opportunity Employer.

Pay:

$26.55 - $58.96 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Work Location:

In person