Student Services Analyst (Short-Term)

• Campus Navigator Estrella Mountain Community College
• 4.3 Avondale, AZ Job Details Full-time $52,525
• $68,282 a year 15 hours ago Benefits Wellness program 403(b) matching 457(b) AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance 403(b) Professional development assistance Loan forgiveness Flexible schedule Life insurance Qualifications Academic community engagement Stakeholder engagement Student progress monitoring Student caseload management Educational administrative software Educational events Student recruitment Faculty collaboration Coaching Academic institution experience Email marketing strategy development Employment counseling services Student information system Employee relationship building Job placement assistance Metrics Reporting Data summary reports Student social support Key Performance Indicators Professional development support Collaboration with other professionals for student support Continuous improvement Calendar management Coordination of services case management method Admissions and enrollment management Workforce development advising (career advising) Educational program scheduling Building employer relationships CRM system proficiency Colleges/universities Full Job Description Salary Range $52,525.

00

• $68,282.00/annually, DOE Grade 114 Work Schedule Monday
• Friday, 8am
• 5pm; some evenings and weekends may be required

Summer Hours:

Monday

• Thursday, 7am-6pm Schedule is based on the operational needs of the department and EMCC.

Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Estrella Mountain Community College (EMCC) has been making high-quality, affordable education accessible in The West Valley since 1992. As a member of the Maricopa Community Colleges (MCCCD), one of the largest and oldest community college districts in the United States, EMCC has driven personal and professional growth to help students achieve their goals. With smaller class sizes; lower costs; in-person, online, and hybrid learning options; and support focused on the unique educational and personal needs of our students, EMCC has been able to provide the associate degrees and professional certificates needed to help students and the community thrive. Located in one of the fastest-growing regions of the county, EMCC enrolls approximately 15,000 students annually and is planned to be a large comprehensive learning college of more than 40,000 students. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at

MCCCD:

Affordable and Comprehensive Benefits Package:

Nationwide Medical, Dental, and Vision Coverage Paid Time Off:

Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

Optional Retirement Plans:

403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents

Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs:

District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary This position is essential to support systemic semiconductor and manufacturing workforce program success through integrated recruitment, student navigation, and industry engagement. This position ensures students receive comprehensive, end-to-end support from initial outreach through program completion and transition to employment. This position directly impacts enrollment growth, retention, completion rates, and employment outcomes while maintaining alignment with workforce needs, institutional priorities, and grant requirements. This position has an end date of June 30, 2027. To best serve the students, department, and college, this position is fully in-person. Essential Functions Recruitment, Outreach, and Enrollment Management (30%) Leads outreach and recruitment efforts through community engagement and partnership collaboration; manages student pipelines, conducts follow-up, and facilitates onboarding and orientation processes to support enrollment growth in credit and non-credit programs. Maintains ongoing communication with students through targeted outreach (email campaigns, check-ins, workforce guidance); monitors student progress and coordinates interventions in collaboration with faculty and support services. Student Navigation and Success Coaching (25%) Provides workforce-focused support, career coaching, and program navigation; supports students throughout their lifecycle using proactive communication, case management strategies, and referrals to support services to ensure retention and completion. Industry/College Engagement and Program Coordination (20%) Serves as a liaison between the college and industry partners; supports relationship-building, coordinates hiring events, classroom presentations, and tours. Coordinates program activities, recruitment events, and stakeholder meetings; manages logistics, communication, and execution to support program visibility and success. Collaboration and Cross-Functional Coordination (15%) Works with faculty, program leadership, student services, and district teams to resolve student concerns, support program delivery, and ensure alignment with workforce and academic requirements. This includes, but is not limited to, scheduling classes, instructors, equipment, rooms, and class supplies; employer partner presentations; virtual info sessions; and tours. Data Tracking, Reporting, and KPI Monitoring (10%) Tracks enrollment, retention, and completion metrics; analyzes student and program data; contributes to reporting and continuous improvement efforts aligned with key performance indicators. Performs other duties as assigned commensurate to the grade level of the position. Minimum Qualifications Bachelor's degree from a regionally accredited institution in a related field and two (2) years of full-time equivalent progressively responsible student services experience coordinating, administering, planning, or evaluating programs. OR Associate's degree from a regionally accredited institution in a related field and four (4) years of full-time equivalent progressively responsible student services experience coordinating, administering, planning, or evaluating programs. An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered Desired Qualifications Experience in workforce development, student success programs, or higher education Experience with recruitment, outreach, and enrollment strategies Experience using student information systems, CRM tools, or reporting platforms Experience coordinating events, employer engagement, or partnerships Experience tracking, analyzing, and reporting data One year of full-time, relevant MCCCD experience within the previous two years. Special Working Conditions May require travel to campuses, community events, and employer partner locations May require occasional evening or weekend hours for recruitment events or student engagement activities Light physical activity, including lifting up to 20 pounds with or without reasonable accommodation Extensive computer use and repetitive motion tasks How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at MCCCD is an Equal Opportunity Employer. Posting Close Date Open until filled Estimated next review on July 16, 2026 Must apply by 11:59 P.M. on July 15, 2026, to be considered If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.