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Santa Teresa Academy of Music and Dance
Student Success Advisor
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
$94,838 / year median in California
+10% projected growth
Job Description
Santa Teresa Academy of Music and Dance is seeking a part-time or full time Student Success Advisor. This position works with administrators and instructors to teach character development and leadership to youth and adults in academy programs. The ideal candidate has strong written and verbal communication skills, is confident working with clients both in person and on the phone, enjoys interacting with community members, and is self-motivated and enjoys working with a team. Student Success Advisors provide high quality customer service to students and their families, offer important administrative support to instructors, and help coach potential students through the enrollment process.
Additional responsibilities include:
- Maintaining regular communication with students via email, text, and phone
- Answering the studio phone, voicemails, and returning calls
- Keeping the studio database updated for both students and prospects
- Maintaining the studio daily schedule and tracking prospects
- Greeting prospects and students and providing assistance as necessary
- Doing enrollment conferences with prospects and enrolling new students
- Providing administrative support for special events and performances
- Serving as the front-facing social hub at the studio
- Keeping the studio clean and organized Other qualifications include but are not limited to:
- Strong verbal and written communication skills
- Ability to work as an effective team member so you can help manage academy programs and execute special events
- To be coachable and eager to learn new skills
- Ability to set and remain accountable to personal goals