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University of Illinois at Urbana-Champaign

Academic Advisor - College of Media

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$81,778 / year median in Illinois

+7% projected growth

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Job Description

Academic Advisor - College of Media University of Illinois at Urbana-Champaign life insurance, paid time off, retirement plan United States, Illinois, Urbana Jul 23, 2026 Academic Advisor - College of Media The University of Illinois is accepting applications for an Academic Advisor in the College of Media. This position will engage in purposeful discussion with students to learn about course performance and interests, to gauge student adjustment to the University, and provide guidance regarding academic, personal, and career options. The advisor will have a roster of students from all majors in the College of Media. This position works collaboratively with faculty, staff, and campus partners to support student retention, persistence, and graduation. Duties & Responsibilities Academic Advising
  • Serve as primary academic advisor for an advising caseload of 300+ undergraduate students, including students from all departments within the College of Media.
  • Meet with students to communicate degree requirements as well as College of Media and University policies.
  • Practice a holistic, developmental advising approach and communicate support resources to students as well as provide information about study abroad, Registered Student Organizations, internships, community involvement, honors programming, and more.
  • Maintain accurate advising records and student documentation.
  • Monitor student academic progress and identify students who may benefit from additional support or intervention, including those on academic warning status.
  • Support students experiencing academic, personal, or transitional challenges by connecting them with appropriate campus resources.
  • Serve as a knowledgeable resource regarding academic policies, student support services, and campus programs and resources. Programming and Recruitment
  • Oversee SSC initiatives for which could include but are not limited to programming around diversity, international students, transfer students, academic warning programming, James Scholar events, or other related initiatives.
  • Assist with recruiting by meeting in-person with prospective and/or admitted students and families as needed, working campus fairs such as Majors and Minors Fair, Prospective and Admitted Illinifest, College of Media admitted student programming, and similar events.
  • Facilitate a section of MDIA 100, the College's credit-bearing orientation course each fall. Administrative Tasks
  • Participate in college and university committees and on-campus professional development activities.
  • Facilitate the administrative oversight and communications for some of the College's minors and/or certificate programs.
  • Collaborate with other SSC units such as Media Career Services and the James Scholar Program.
  • Assist with the development and review of the variety of materials used by SSC.
  • Serve as a committee member for student petitions.
  • Other duties as assigned. Minimum Qualifications
  • Bachelor's degree in media, communication, counseling, student personnel, education, or related field.
  • Two years of experience in programs of assistance to students in higher education. Preferred Qualifications
  • Master's degree, preferably in higher education, media, liberal arts, or related field.
  • University of Illinois advising experience, knowledge of College of Media and its majors.
Experience using Banner and u.

Achieve degree audits (or similar) student record systems. Knowledge, Skills and Abilities
  • Demonstrated ability to respond to concerns, motivations, and learning patterns of undergraduate students.
  • Ability to work with computer database applications.
  • Ability and commitment to working with students, staff, faculty, and families from a variety of backgrounds.
  • Exceptional communication skills.
  • Ability to work collaboratively with colleagues.
  • Possess strong written, oral, and interpersonal communication skills.
Appointment Information This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. The budgeted salary for this position is $54,000-$57,0000. We strive to provide a competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, collective bargaining agreements, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements. Sponsorship for work authorization is not available for this position. Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on August 13, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. For full consideration, application materials should include a cover letter, current resume (including month/year employment dates), contact information for three professional references, and transcripts or proof of degree(s). Please ensure your resume highlights your qualifications/experience for this position. This may include professional, academic, volunteer, or other applicable experience that aligns with the responsibilities and requirements of this role.
Applications not submitted through https:
//jobs.illinois.edu will not be considered. For further information about this specific position, please contact Dinah Stillwell at ddanielk@illinois.edu. For questions regarding the application process, please contact 217-333-2137. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.
Requisition ID:
1037488
Job Category:
Education & Student Services Apply at: https://jobs.illinois.edu Apply Now