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UO
University of Illinois at Urbana-Champaign
Academic Advisor - College of Media
Career Insights for Student Support Administrator
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What they do
A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
$81,778 / year median in Illinois
+7% projected growth
Job Description
Academic Advisor - College of Media University of Illinois at Urbana-Champaign life insurance, paid time off, retirement plan United States, Illinois, Urbana Jul 23, 2026 Academic Advisor - College of Media The University of Illinois is accepting applications for an Academic Advisor in the College of Media. This position will engage in purposeful discussion with students to learn about course performance and interests, to gauge student adjustment to the University, and provide guidance regarding academic, personal, and career options. The advisor will have a roster of students from all majors in the College of Media. This position works collaboratively with faculty, staff, and campus partners to support student retention, persistence, and graduation. Duties & Responsibilities Academic Advising
Achieve degree audits (or similar) student record systems. Knowledge, Skills and Abilities
- Serve as primary academic advisor for an advising caseload of 300+ undergraduate students, including students from all departments within the College of Media.
- Meet with students to communicate degree requirements as well as College of Media and University policies.
- Practice a holistic, developmental advising approach and communicate support resources to students as well as provide information about study abroad, Registered Student Organizations, internships, community involvement, honors programming, and more.
- Maintain accurate advising records and student documentation.
- Monitor student academic progress and identify students who may benefit from additional support or intervention, including those on academic warning status.
- Support students experiencing academic, personal, or transitional challenges by connecting them with appropriate campus resources.
- Serve as a knowledgeable resource regarding academic policies, student support services, and campus programs and resources. Programming and Recruitment
- Oversee SSC initiatives for which could include but are not limited to programming around diversity, international students, transfer students, academic warning programming, James Scholar events, or other related initiatives.
- Assist with recruiting by meeting in-person with prospective and/or admitted students and families as needed, working campus fairs such as Majors and Minors Fair, Prospective and Admitted Illinifest, College of Media admitted student programming, and similar events.
- Facilitate a section of MDIA 100, the College's credit-bearing orientation course each fall. Administrative Tasks
- Participate in college and university committees and on-campus professional development activities.
- Facilitate the administrative oversight and communications for some of the College's minors and/or certificate programs.
- Collaborate with other SSC units such as Media Career Services and the James Scholar Program.
- Assist with the development and review of the variety of materials used by SSC.
- Serve as a committee member for student petitions.
- Other duties as assigned. Minimum Qualifications
- Bachelor's degree in media, communication, counseling, student personnel, education, or related field.
- Two years of experience in programs of assistance to students in higher education. Preferred Qualifications
- Master's degree, preferably in higher education, media, liberal arts, or related field.
- University of Illinois advising experience, knowledge of College of Media and its majors.
Achieve degree audits (or similar) student record systems. Knowledge, Skills and Abilities
- Demonstrated ability to respond to concerns, motivations, and learning patterns of undergraduate students.
- Ability to work with computer database applications.
- Ability and commitment to working with students, staff, faculty, and families from a variety of backgrounds.
- Exceptional communication skills.
- Ability to work collaboratively with colleagues.
- Possess strong written, oral, and interpersonal communication skills.