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Ivy Tech Community College of Indiana
K-14 and Transitions Coach
Career Insights for Student Support Administrator
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Based on Indiana data
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What they do
A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.
$80,623 / year median in Indiana
+6% projected growth
Job Description
GENERAL PURPOSE AND SCOPE OF THE POSITION
In collaboration with the Director of K-14 Initiatives, the K-14 and Transitions Coach will support dual credit and dual enrollment programming that will lead to completing a credential before high school graduation. This role will create academic plans aligning to Ivy Tech stackable credentials and promote Ivy Tech, with all stakeholders, as a viable option to support students in their college and career journey. This position will also develop, coordinate, and implement student success initiatives for dual enrollment students. Services to dual enrolled students include academic success guidance and planning, solution focused assistance, student group tracking, and management of students with academic and success challenges. The K-14 and Transitions Coach will work to guide students and families through the transition from high school to full-time Ivy Tech enrollment, and provide ongoing support to ensure student success. This individual will collaborate closely with faculty, school counselors, recruitment and enrollment staff, advising team and community partners to deliver a seamless, student-centered experience.MAJOR RESPONSIBILITIES
- Sustain positive working relationships with internal and external audiences including academic leadership, instructors, and counselors.
- Advise dual credit students about pathways to academic degrees and transfer opportunities with Ivy Tech by creating individual academic plans/degree trackers.
- Assist in promoting and increasing dual credit and dual enrollment opportunities to students within the Hamilton County service area by holding various events on campus and in partnership with community partners
- Promote dual credit and dual enrollment opportunities to high school partners, students and families.
- Provide academic advising support for Ivy Tech Hamilton County high school students.
- Organize student meetings to provide in person and/or virtual support in advising high school students through credential completions.
- Assist with transition events for high school dual enrollment students which highlight the benefits of attending Ivy Tech Community College.
- Establish consistent communication with dual credit students in order to transition them to full time Ivy Tech students after high school.
- Collaborate with campus Registrar in auditing and awarding credentials at the end of each semester.
- Assist Director of K14 Initiatives with onsite support at Hamilton County partner high schools through dual credit registration during peak times.
- Assist with the application and qualification process of dual credit and dual enrollment students to ensure a smooth process from start to finish.
- Coordinate dual enrollment student on-campus orientations and other on-campus events. Share campus resources with dual enrollment students when appropriate.
- Manage several concurrent projects with a minimal amount of supervision.
- Ensure timelines and policies are adhered to for NACEP accreditation requirements and college policies throughout the year.
- Support and contribute to the department, campus and College vision for K-14.
SUPERVISION RECEIVED
Director of K-14 InitiativesSUPERVISION GIVEN
n/aEDUCATION AND EXPERIENCE
- Bachelor's Degree required with minimum of 3-5 years in program development or K-14 preferred.
- Must be highly motivated and possess demonstrated planning, and organization skills.
- Must demonstrate the ability to take initiative and make decisions
- Interpersonal skills, attention to detail and the ability to handle major projects simultaneously are required.
- Must demonstrate familiarity with technology and ability to learn systems as applied to delivery of services to dual credit and dual enrolled students.
- Ability to administer and interpret assessment results required.
- Must possess a willingness and an ability to travel within the service area and occasionally work nights or weekends.
- We are looking for a candidate who is committed to an environment where team members feel valued, respected and supported.