Designated School Official

Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service. CURRENT STUDENT or

EMPLOYEE?

Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites. The Designated School Official will perform a broad range of duties to meet the needs of the international student population, including updating and creating student records within SEVIS, and processing other SEVIS-related applications. This person will have excellent intercultural, problem-solving, organizational, and computer skills to keep up with the demands of the office. The position requires excellent communication skills, the ability to be a dynamic team player, and experience in educational processes.

Requirements:

Should be a U.S. citizen or a Legal Permanent Resident. Bachelor's degree preferred. Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions. Outstanding telephone skills; polite, friendly manner working with students. Professional appearance and demeanor. Proficient in computer literacy and knowledgeable of Microsoft Office. Must show initiative, adaptability, resourcefulness, dependability, and ability to take action. Customer service experience. Excellent analytical, communication, and writing skills. Ability to work a flexible schedule. Will require occasional weekend work and travel. Will require on-campus travel for hosting events. Office hours and work times are based on student needs, including availability for students worldwide.

Key Duties and Responsibilities:

Working with admissions staff, advisors, customer service representatives, and other Designated School Officials to keep student records up-to-date and accurately entered into SEVIS. Submit correction requests and data fixes for students and dependents to the SEVIS Help Desk and follow up when necessary. View and print reports within SEVIS. Update/edit records for students and dependents (Form I-20), including financial, program, and personal information; transferring and registering student records within SEVIS; adding and editing employment authorization, including requesting OPT and STEM. Review, approve, and process I-20, CPT, STEM and OPT applications. Draft, save, submit, and print records for students and dependents (Form I-20). Communicate effectively with students in a timely manner. Provides thorough knowledge of the University, academic departments, programs, curricula, methods of program delivery, and expectations. Collaboration with academic departments and administration on a regular basis and ability to build/maintain positive relationships. Provide prompt and efficient customer service through the Department of International Graduate Services and for the University. Learn and execute new information and data processes that are required to meet the needs of the Department of International Graduate Services. Represent the University at events. Assist with on-campus events for international students. Performs other duties as assigned Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a "life-more-abundant." Located in the heart of Appalachia, University of the Cumberlands (UC) is an institution of regional distinction that offers undergraduate degrees in more than 40 major fields of study, along with several pre-professional, graduate and doctoral programs. With a total enrollment of more than 20,000 students, UC is one of the largest and fastest growing private universities in Kentucky and is devoted to preparing students for the future through hands-on, experiential learning and research. The University of the Cumberlands does not illegally discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran status, because a person is a smoker or nonsmoker, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University -administered programs. In order to fulfill its purpose, the University may legally discriminate on the basis of religion in employment, and the University has sought and been granted exemption from certain regulations promulgated under Title IX of the Education Amendments of 1972 which conflict with the University's religious tenets.