THIS IS A NON-CAREER APPOINTMENT THAT IS LIMITED TO 129 HOURS PER MONTH

As a student assistant, this position is responsible for working with the public via telephone, email, mail, fax, web and voicemail to handle residential, commercial and industrial utility concerns. Conducts interviews by telephone on complaints and determines if needs to be processed. This position will provide assistance inputting web complaints, referrals, mailbox messages and emails into the database. Provide back-up for the section and handle other responsibilities as assigned. For the full position description click here LARA is proud to be Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. For more information about our department, visit us at www.michigan.gov/lara , LinkedIn , Facebook , and YouTube . The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant suspected of using AI software for any portion of the selection process may be screened out. Education Current enrollment in high school, vocational or technical school, or post-secondary educational institution. Experience No specific type or amount is required. Candidates must attach proof of enrollment to their applications which may include unofficial transcripts, copy of current semester/term schedule, or a receipt of tuition payment that shows a balance of $0.00. All confirmation documents should have your name, the college/university name, list of current courses/credits enrolled in and if applicable, courses/credits completed.

View the job specification at:

https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StudentAssistant.pdf