STUDENT JOB: One Stop

Position title: One Stop Student Worker Position purpose The One Stop Student Worker is to support the daily operations of the One Stop office while providing high-quality front-line service to students, families, and campus partners. Student workers help create an efficient and welcoming environment where students can receive assistance with a variety of administrative and academic support needs Responsibilities include but are not limited to Front Desk & Customer Service Greet students, families, and visitors in a welcoming and professional manner. Answer general questions related to registration, financial aid, billing, student accounts, and more. Assist the One Stop in maintaining University Office Hours from 8:00am - 4:30p Monday - Friday in part-time shifts to ensure consistent, dependable service. Student Support Assist students with processes such as navigating University sites, programs and platforms, locating files, and filling out documentation. Help students avoid and resolve account holds and restrictions. Administrative Support Scan, enter, file, and organize student data or documents. Assist with special projects, peak registration periods, and campus-wide events. Register student account payments and general university funds Communication Answer phone calls and incoming emails in a timely and accurate manner. Office Operations Maintain a well-organized, welcoming, and professional environment. Required qualifications/skills Currently enrolled student at NCU Confidentiality, Integrity, & Professionalism Organization & Attention to Detail Must complete additional interview questions on student employment application A standard background check will be conducted during the hiring process Additional comments Hiring timeline: 2-4 weeks from interview

Hours/week:

10-15 hours

Time:

Office Hours Posted (8am-4:30pm, Monday - Friday)

FOR MORE INFORMATION, CONTACT

Reagan Gordon within the One Stop Office (Miller Hall 124) or by email rjgordon@northcentral.edu