New Brunswick Center SALARY:

$48,817.00 Annually

OPENING DATE

8/19/2026

CLOSING DATE:

9/9/2026 11:59

PM UNIT:

AFSCME - Level 7

DEPARTMENT:

New Brunswick Center

REPORTS TO

Director, New Brunswick Center

PRINCIPAL RESPONSIBILITIES

: Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas. Enters, verifies, and researches student records information in a timely manner utilizing the College's Enterprise Resource Planning system. Assists prospective students with ESL assessments; informs students on available credit and non-credit classes; assists students to register for classes; and advocates for students. Addresses student inquiries and outreach activities in person, by phone, or via e-mail. Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed. Performs cashiering functions required in the Enrollment Services department. Attends divisional/department and other meetings as directed. Performs other duties as assigned.

MINIMUM QUALIFICATIONS

: High school diploma or equivalent Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector

PREFERRED QUALIFICATIONS

Associate Degree Experience in one area of student services, such as admissions, registration, student records, financial aid or student financial services Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills Excellent interpersonal, verbal, written communication skills Ability to work independently and within a team-oriented setting Ability to use discretion and judgment Bilingual (English/Spanish)

SUPPLEMENTAL INFORMATION

SCHEDULE

35 Hours Per Week Monday - Friday, 11:00 a.m. to 7:00 p.m.

RETIREMENT

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