Senior Assistant To, Grade E

Senior Assistant To, Grade E Position Details Position Information About Hofstra Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community. Position Title Senior Assistant To, Grade E Position Number 896709 Position Category Staff School/Division Enrollment Management Department Student Enrollment, Engagement, and Success - Student Health Center and Student Counseling Services Full-Time or Part-Time Full-Time Description Reporting to the Executive Director of the Student Health Center and the Executive Director of Student Counseling Services, the Senior Assistant To assists with the daily operations of the Student Health Center and Student Counseling Services including the reception area, check-in flow, and task management. Responsibilities include, but are not limited to: Maintains a compassionate, professional presence as the face of Student Counseling Services. Provides day-to-day clerical support to the reception and evening clerical support to Student Counseling Services. Assists with scheduling appointments, preparing documents, updating student records, and scanning documents in a timely manner. Checks-in and discharges individuals for appointments. Answers phones, troubleshoots and triages to ensure the needs of students are met. Interfaces with other departments and vendors as needed to ensure continuity of services are provided. Reviews and coordinates daily schedule and in conjunction with clinical team to manage and prioritize walk-in appointments with existing clinical appointments. Responds to requests for information from students, staff, parents, and other Hofstra community members. Interfaces with other departments and vendors as needed to ensure continuity of services are provided. Facilitates the workflow of the reception area, ensuring tasks and daily deadlines are met and work is completed accurately. Assists with the coordination of special events and related initiatives as needed. May provide coverage for Student Health as necessary. May perform other duties not specifically identified above, but which require the same degree of skills, and which are normally included within the above job title.

Hours:

Monday through Friday from 1pm to 9pm. Subject to bumping. Qualifications Proficiency in Microsoft Word and Outlook required. Detail-oriented, team player, able to handle multiple priorities in a fast-paced working environment subject to multiple interruptions. Ability to handle confidential and sensitive information with the utmost discretion. Excellent problem-solving abilities and ability to analyze and revise operating practices to improve overall efficiency to best meet the needs of the student population. Exceptional interpersonal, communication, and phone skills. Superior organizational skills and dedication to completing and delivering assigned projects in a timely manner. Ability to maintain composure when encountering those who might be struggling emotionally. Preferred Qualifications Previous experience with EHR systems and Microsoft Excel preferred. Previous experience in a clinical or higher education setting. Special Instructions Deadline Open Until Filled Date Posted 02/17/2026 EEO Statement Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law. Salary/Salary Range $46,141