Traveling Patient Care Coordinator (Nassau) Bilingual (English & Spanish)

CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. You can learn more about us at https://www.citimedny.com/. Job Duties Schedule appointments for patients. Answer telephone promptly and in a polite and professional manner. Obtain and enter accurate demographic information into patients account Ability to effectively triage calls to ensure appropriate scheduling Use judgment in handling calls to advise patients on best office and times to make appointments. Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions. Promotes sense of pride in call center and positive interpersonal relations among all team members. Demonstrates flexibility in providing coverage and/or availability for the call center via scheduling adjustments for unexpected absences, events, or call volume variances Scheduling patient visits and answer questions, including billing and preparation Communicating with patients about their status and condition through emails, phone. Requirements Must speak both English and Spanish Must live in Nassau/Suffolk County Familiar with reading medical records Proficient in Google Sheets, Microsoft Excel/Word Extremely detail oriented /organized Able to meet deadlines

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

Employee assistance program Health insurance Paid time off Application Question(s): This is a traveling position in Long Island. Are you currently located in Nassau county? Do you have any travel restrictions, given that this is a traveling position? This position requires travel to multiple locations. Do you have reliable transportation that will allow you to meet this requirement?

Education:

High school or equivalent (Required)

Experience:

Medical setting: 1 year (Required) Medical assistant: 1 year (Required)

Language:

Spanish (Required)

License/Certification:

Driver's License (Required)

Work Location:

On the road