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Ohio University

Director of Student Services

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Job Description

Business Title Director of Student Services Applications Accepted From Public:
Open to the Public Special Instructions to Applicants Please complete and submit the online application and be prepared to attach 3 separate documents: resume, cover letter (stating your qualifications and interest in the position) and a list of five (5) professional references with current contact information. Review of applications will begin immediately and continue until the position is filled. For full consideration, please apply by October 14, 2026. Employment is contingent upon successful completion of a criminal background check. This position is eligible for the following benefits medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number:
2016517T Department Summary Ohio University's Regional Higher Education invites applicants for the position of Director of Student Services at the Eastern Campus (St. Clairsville). Regional Higher Education (RHE) consists of five regional campuses serving students throughout southeastern and portions of central Ohio with a comprised enrollment of approximately 4,000 students. For more information about Regional Higher Education, please visit www.ohio.edu/regional . Student Services Administration Directs, manages, and oversees the daily operations and staff of Student Services, including orientation, advising, retention, student engagement, career and experiential learning, tutoring, and testing services. Manages the College Credit Plus program for the campus, serving as the lead contact for students, parents, school districts, and university colleagues. Serves as the primary academic advisor for CC+ students. Maintains working knowledge of associated Ohio Revised Code, Ohio Administrative Code, Ohio Department of Higher Education policies and practices, and university policies, practices, and expectations. Works with campus and high school administration to identify and support instructional needs and opportunities for CC+ students. Student Programming Works closely with campus administration and regional campus colleagues to develop student programming and services that align with strategic enrollment goals for Regional Higher Education. Develop, oversee, and monitor campus-wide efforts to achieve campus and university commitment to student success. Oversees the campus OHIO Honors Program and serves as a liaison with faculty and the Honors Tutorial College. Collaboration and Partnership Collaborates with directors of student services at other regional campuses to develop, implement, and maintain policies and practices that support student enrollment, engagement, and retention. Supports the coordination of campus recruitment needs and activities with the Division of Enrollment Management. As necessary and appropriate, collaborates with the Division of Enrollment Management and RHE Communications & External Relations on recruitment communication strategies that support strategic enrollment goals for the campus, regional system, and university. Serves as the campus liaison with university offices, including Enrollment Management, Student Affairs, Academic Achievement Center, college student services offices, and the academic advising, career, and staff associated with the Guarantee+ Graduation Plans. Position Profile Assists and empowers students to achieve academic success and social adjustment through a variety of student support activities. Coordinates services including academic tutoring, student learning centers, life skills support and coaching, etc. Shares resources with students through engagement and outreach opportunities. Level Summary Responsible for the management of a unit that performs diverse but related tasks. Handles work and budget planning, ensuring efficient allocation of resources to achieve team objectives. Contributes to divisional or departmental operational plans by aligning unit goals with broader institutional strategies. Accountable for meeting short-term objectives and driving continuous improvement. Supervisory Responsibilities Manages a large team or multiple teams. Directly oversees at least 2.0 FTE employees or one or more supervisors. Has authority to hire, transfer, suspend, promote, manage performance, discharge, assign duties, reward, and discipline employees. Fiscal Responsibilities Oversees large budgets, including departmental and program-level budgets. Problem Solving Solves strategic, organizational problems and ensures continuous improvement. Independence of Action High degree of autonomy in decision-making, accountable for large areas. Communication and Collaboration Collaborates with executive leadership and external partners to drive organizational goals. Physical Requirements This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs. Minimum Qualifications Requires a Master's degree in a related field, 8 or more years of related professional experience, and 5 or more years of supervisory experience, or equivalent education and experience.
Department Regional Higher Education Pay Rate:
Salary commensurate with education and experience while considering internal equity. Ohio University is proud to offer a robust benefit plan that includes maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our benefits package also includes paid holidays, vacation time, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flex-place policies, an employee assistance program, access to professional development programs, well-being incentive programs, and additional employee resources. Additional information is available at https://www.ohio.edu/hr/benefits . Total Compensation Estimator (For Full-Time Benefits Eligible Employees) Discover the full value of joining Ohio University by clicking this link: https://www.ohio.edu/hr/compensation/total-compensation-estimator Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more. See details on what we offer in one place and compare different options for retirement and insurance. Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents. Pay Grade 18 Pay Range $58,972.00-$98,125.00
FLSA Status Exempt Job Category:
Administrative at-will appointment Job Family Academic Services Job Sub Family Student Academic Support Job Level M3 Job Open Date 09/22/2026
Posting End Date:
10/14/2026
Planning Unit:
Regional Higher Education Work Schedule Based on departmental needs, some evening and weekend hours will be required. Otherwise, hours are scheduled during standard operating hours of Monday thru Friday, 8:00 am to 5:00 pm. Months 12 month
Campus:
Eastern (St. Clairsville, Ohio) Expected hours worked per week 40 Expected duration of assignment ongoing Applicants may contact this person if they have questions about this position. Kim Hayden, hayden@ohio.edu Non-Discrimination Statement Ohio university is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer. Clery Act Statistics To view the Clery Act Annual Safety and Fire Report Click Here !

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Professional Development
  • Other Retirement and Savings