This position is responsible for the administration of the student conduct program. The Student Conduct Resolutions Coordinator (SCR) will be responsible for developing standardized correspondence, process, policy, and educational programming. The SCR Coordinator will oversee misconduct case investigations, adjudications, sanction application and monitoring. The SCR Coordinator will also oversee the third-party vendor relationship development and maintenance for sanction engagement and learning development and facilitate consultations with faculty/staff members. The SCR Coordinator will assist with the Student Conduct Code revision process and with the development and presentation of necessary and related training for faculty/staff members, and attendance to Student Conduct or other necessary and related training in conflict resolutions (virtual and/or in person). The SCR Coordinator shall be responsible for monitoring and reviewing accessible, practical, and reasonable conflict resolution strategy options and methods, and managing the student conduct software platform service. The SCR Coordinator will also attend to the composition of activity, production, satisfaction and trend assessment reports, per the instruction and guidance of the Associate Vice President for Student Success. Reports To Associate Vice President for Student Success What position(s) reports to this position? Interns Minimum Education/Experience Bachelors degree in Communications, Sociology, Human Relations, Public Relations or a related field Minimum (2) years' professional full-time work experience in a higher education environment in one or more of the following areas: Student Conduct, Student Development, Student Organizations Advisor, Housing/Residence Life or Student Academic Advising. Minimum (2) years' directly related professional student affairs experience including knowledge of student development theory and student conduct processes, and applicable laws such as Clery Act, Title IX, 1st Amendment Rights (Freedom of Speech), and the Family Education Rights and Privacy Act (FERPA)
Required Knowledge, Skills & Abilities Knowledge:
In-depth understanding of conflict resolution methods, including mediation, negotiation, and facilitation technique Knowledge of restorative justice practices, including their application in educational settings Familiarity with institutional policies, student codes of conduct, and legal requirements (e.g., FERPA, Title IX) that govern student behavior and right Knowledge of ethical standards in handling student conflicts and maintaining confidentiality Knowledge of student support services and their role in fostering student development Understanding of diverse student populations and the impact of cultural, social, and economic factors on conflict and resolution Basic understanding of mental health issues and referral processes for students in crisis or distress
Skills:
Good public speaking skills Skilled and organized note-taker Strong written and verbal communication skills to interact with students, faculty, and staff in a clear, compassionate, and effective manner Active listening skills to fully understand different perspectives and concerns Skilled in remaining neutral, de-escalating tensions, and fostering constructive dialogue between conflicting parties Strong decision-making skills, particularly when dealing with sensitive or time-sensitive matters
Abilities:
Ability to work well with people of diverse backgrounds, needs, and interests Ability to analyze complex situations, identify root causes, and develop creative solutions for resolving conflicts Ability to work well with students, faculty, and staff Ability to work with Microsoft Office Suite Ability to facilitate workshops, trainings, and/or facilitate meetings Ability to de-escalate tense and/or anxious situations Ability to work well with various departments Ability to articulate well through speech and letter composition Ability to network and build community relationships with potential participants and key stakeholders Physical Demands/Working Conditions
PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS
The work is light work which requires the person in this position to occasionally exert up to 20 pounds of force to grasp, lift, carry, push, pull, or otherwise move objects. Additionally, the following physical abilities are required: This position requires the person to frequently communicate with and listen to staff, faculty, students and others to perform the essential functions of the position; must be able to exchange accurate information in various situations. This position requires the person to operate a computer, other office machinery, and mobile devices to perform the essential functions of the position. This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists. This position requires the person to position self to access equipment, materials, or supplies that may be above head or ground level. This position requires the person to judge, observe, and assess the accuracy, neatness, thoroughness of work assigned or to make general observations. Work is performed in a relatively safe, secure, stable, and indoor office and work environment. Work is performed during normal office hours; some evenings and weekends may be required. Preferred Qualifications Master's degree in Student Personnel Administration, Higher Education Administration, Human Relations, or a related field Three (3) years' professional full-time work experience in a higher education environment in Student Conduct, Student Development, Housing/Residence Life or Student Academic Advising. Experience with Maxient or similar web-based software platforms Required Training Quarterly compliance training as assigned by College Annual Campus Security Authority (CSA) Training Work Hours Monday through Friday; 8am - 5pm with evenings and weekends if required Department VP-Student Serv Admin. Job Open Date 09/14/2026 Job Close Date Open Until Filled No HR Contact Adrianna Hunter Special Instructions to Applicants Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript conferring highest degree. Applicants who do not attach the required documents will not be considered for the position. For application assistance, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.