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University of North Carolina - Chapel Hill

Scheduling Specialist

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$82,015 / year median in North Carolina

+6% projected growth

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Job Description

Scheduling Specialist University of North Carolina

  • Chapel Hill $52,000
  • $57,000
Grade:

10 United States, North Carolina, Chapel Hill 104 Airport Dr (Show on map) Sep 03, 2026 Posting Information Posting Information Department University Registrar-542000

Career Area Student Services

Is this an internal only recruitment? No

Posting Open Date 09/03/2026

Application Deadline 09/11/2026

Position Type Permanent Staff (SHRA)

Position Title Admin Support Specialist

  • Advanced
    Salary Grade Equivalent
NC10 / GN08

Working Title Scheduling Specialist

Position Number 20078491

Vacancy ID P021352

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

If time-limited, estimated duration of appointment Hours per week 40

Work Schedule Monday

  • Friday; 8:00 am
  • 5:00 pm
    This position requires flexibility for a hybrid work schedule.

Work Location

CHAPEL HILL, NC

Position Location North Carolina, US

Hiring Range $52,000

  • $57,000
    Pay Band Information To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants This position is not eligible for H-1B sponsorship.

Position Summary Information Be a Tar Heel! A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit The Office of the University Registrar (OUR) serves several key duties as set from the

Faculty Code of University Government:

1) OUR serves as the keeper of the academic records of all students registered in the University and issues official transcripts and reports of such records; 2) conducts the registration of all students in the University; 3) prepares and publishes the class and examination schedules; and 4) administers the faculty regulations relating to the removal of academic deficiencies incurred in this University and to compliance with probation and readmission requirements. To fulfill these duties the office has following core service areas for and on behalf of the university community, including students, alumni, administration, faculty, staff, and other constituents.

  • Classroom Scheduling
  • Curriculum/Student Information System Academic Structure
  • Degree Audit/Graduation
  • Records and Enrollment
  • Student Data/Reporting
  • Training, Provisioning and Documentation
  • FERPA/Regulatory Compliance Oversight Position Summary The University of North Carolina at Chapel Hill seeks a Scheduling Specialist within the Office of the University Registrar (OUR) to support the administration, coordination, and continuous improvement of the University's academic scheduling and classroom space management operations.

Reporting to the Assistant Registrar for Scheduling, this position serves as a key operational and technical resource responsible for maintaining the University's schedule of classes, coordinating classroom assignments, and supporting the effective use of instructional space across undergraduate, graduate, and professional programs. The Scheduling Specialist partners with academic departments and campus stakeholders to support course scheduling, classroom utilization, Student Seat Release, final examination scheduling, and other institution-wide scheduling initiatives that promote student access, degree progression, and operational efficiency. The position also supports the administration of 25Live, SPOTS, and ConnectCarolina through system testing, documentation, training, business process support, and user assistance. Working collaboratively with faculty, Student Services Managers, University Events, the Student Union, ITS, and other campus partners, the Scheduling Specialist interprets scheduling policies, resolves complex scheduling and classroom assignment issues, analyzes classroom utilization data, and recommends process improvements that optimize instructional space, enhance scheduling operations, and support the University's strategic priorities for enrollment growth and student success. Minimum Education and Experience Requirements High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Management Preferences Experience working in higher education, preferably in a Registrar's Office, Enrollment Management, Academic Affairs, or Student Services. Experience with academic scheduling, classroom management, and course scheduling using ConnectCarolina (PeopleSoft Campus Solutions), 25Live, SPOTS, or comparable enterprise scheduling and student information systems. Knowledge of academic scheduling practices, curriculum management, registration, final examination scheduling, and FERPA as they relate to higher education operations. Demonstrated experience coordinating cross-functional projects, recommending process improvements, and supporting enterprise system testing or technology implementations. Experience developing business procedures, training materials, and user training while building collaborative relationships and providing exceptional customer service to campus stakeholders. Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities Not Applicable. Position/Schedule Requirements Special Instructions Quick Link https://unc.peopleadmin.com/postings/324949

Contact Information Office of Human Resources Contact Information If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.

edu Please note:

The Office of Human Resources will not be able to provide specific updates regarding position or application status. Equal Opportunity Employer Statement The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Other Retirement and Savings