Assistant Director, Transfer Enrollment Services

Assistant Director, Transfer Enrollment Services Clarksville, TN Job Details Full-time 5 days ago Qualifications Operations management Overseeing educational regulatory compliance Data reporting Improving operational efficiency Performance management Compliance management implementation Administrative experience Supervising experience Bachelor's degree Team management Staff training Personnel management in education Student advising Data collection Senior level 2 years Communication skills Staff development Full Job Description The Assistant Director of Transfer Advantage provides operational leadership for the Transfer Enrollment Services and Advisement Center and supports the implementation of the university's transfer student success strategy. Reporting to the Executive Director of Transfer Student Services, this position is responsible for managing the daily operations of transfer services, coordinating admissions counseling and advising activities, supervising staff, and ensuring efficient service delivery for prospective and admitted transfer students. While the Executive Director provides institutional strategy, policy leadership, and external partnership development, the Assistant Director leads operational execution of transfer initiatives and ensures the effective delivery of student-centered services that support enrollment, persistence, and degree completion. Primary Duties and Responsibilities Operational Leadership for Transfer Services

• Manage the daily operations of the Transfer Student Center to ensure effective and student-centered service delivery.
• Supervise Transfer Advantage coordinators, including work assignment, training, and performance management.
• Implement operational procedures and workflows that support transfer admissions counseling, advising coordination, and student support services.
• Monitor service delivery metrics and recommend operational improvements to enhance efficiency and student experience. Transfer Admissions Counseling Operations
• Coordinate admissions counseling services for applied and admitted transfer students regarding application completion, transfer credit evaluation, and program requirements.
• Provide direct counseling to transfer students regarding enrollment planning and academic pathways.
• Support communication efforts that guide applied transfer students through the admission and enrollment process.
• Work with Undergraduate Admissions and the Registrar's Office to ensure accurate and timely transfer credit evaluations and documentation.

Transfer Academic Advising Coordination Coordinate operational delivery of transfer-focused academic advising services and pre-admission advising initiatives. Assist students in understanding degree requirements, credit applicability, and academic policies affecting transfer students. Support collaboration with academic advising units and colleges to ensure consistent advising practices for transfer populations. Monitor advising service utilization and assist with assessing advising effectiveness and student satisfaction. Through Governors Orientation (GO), support programming that helps transfer students connect with campus resources, including advising, academic support services, and student organizations. Transfer Student Transition and Engagement

• Coordinate transfer student transition programs and initiatives that support student engagement, academic success, and persistence.
• Assist in implementing programming designed to support adult learners, military-connected students, and other transfer populations.
• Work collaboratively with campus partners to connect transfer students with institutional resources and services. Articulation and Transfer Pathway Implementation
• Support the operational management and maintenance of articulation agreements and transfer pathways.
• Maintain documentation and resources that assist students and advisors in understanding transfer credit applicability.
• Assist with the implementation of statewide transfer initiatives and transfer pathway alignment. Data Collection and Reporting Support
• Assist with the collection and organization of data related to transfer student enrollment, advising engagement, and student success outcomes.
• Provide operational data and reports to support the Executive Director's strategic planning and institutional reporting responsibilities.
• Contribute to assessment and continuous improvement efforts for transfer services. Administrative and Operational Support
• Assist with operational planning, scheduling, and resource coordination for Transfer Student Enrollment Service and Advising Center services.
• Ensure compliance with university policies and applicable regulations in all operational processes. Knowledge, Skills, and Abilities
• Strong organizational and operational management skills.
• Ability to implement strategic initiatives through effective operational planning.
• Knowledge of academic advising practices and transfer student support services.
• Ability to analyze service data and support assessment initiatives.
• Excellent written, verbal, and interpersonal communication skills.
• Commitment to student-centered service and inclusive excellence.

Required Minimum Qualifications Bachelor's Degree Minimum two (2) years of professional experience in academic advising, admissions counseling, transfer services, or student success initiatives. Demonstrated ability to coordinate programs, supervise staff, and manage operational processes

Physical Requirements :

Sedentary Work:

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects

About Us:

Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 11,000 students and is located in Clarksville, Tennessee, a community of an estimated 150,287 people located approximately 40 miles northwest of Nashville, TN. Austin Peay State University is a proud supporter of hiring veterans. We hire veterans with equivalent experiences and pay grades from their military service, rather than requiring or preferring only college degrees. Please visit our website for more information on how veterans can qualify for additional employment opportunities at

APSU:

https://www.apsu.edu/human-resources/hiring-veterans/ . Austin Peay State University (APSU) prohibits discrimination in all employment, programs, and activities based on race, color, religion, national origin, sex (including pregnancy), disability, age, veteran status, genetic information, or any other legally protected status. For Title IX inquiries or complaints, contact: Chief of Institutional Culture & Title IX Coordinator, LaNeeça R. Williams at | 931-221-7690, Browning Building, Room 140, Clarksville, TN 37044. For other non-discrimination concerns, contact: Director of Institutional Culture & Title VI & Title VII Coordinator, Dr. Jo Baldwin at baldwinjapsu.edu | 931-221-7178 or Associate Director of Accessibility Compliance & ADA/504 Coordinator, Jayme Glover at | 931-221-7160. View APSU's full nondiscrimination policy at Policy 6:001.