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Tyler Junior College

Student Assistant, Senior Eligibility Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Student Support Administrator

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What they do

A Student Support Administrator is responsible for operations within a student support facility, ensuring all facility staff and students' needs are met.

$78,317 / year median in Texas

+11% projected growth

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Job Description

Student Assistant, Senior Eligibility Assistant Location TJC Central Campus Job Type Student Assistant Job Number 2026-00267 Department General Institution Opening Date 09/01/2026 Number of Months N/A - Part-time Description Benefits Questions Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP). Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting. ABOUT The Senior Eligibility Assistant plays a vital role in connecting neighbors to available community resources. This role focuses on researching and maintaining a resource database, launching a helpdesk, assisting with client assessments, and supporting administrative tasks related to resources. The position strengthens the Resource Center's capacity to act as a trusted navigation hub for the community. The student must be willing and able to report to an off-campus location in Tyler.

•Student Assistant positions are subject to a maximum of 18 hours per week.

WHAT YOU WILL DO ESSENTIAL

FUNCTIONS and DUTIES Assist with updating, editing, and maintaining client information within the East Texas Food Bank's Oasis (Charity Tracker) database. Assist the Impact Compliance Specialist with verifying client eligibility for the Commodity Supplemental Food Program (CSFP) and the Emergency Food Assistance Program (TEFAP). Assist with creating and editing graphics and training materials, including instructional videos. Assist with training and compliance initiatives by performing a variety of administrative and technical tasks. Contact clients by phone to obtain or verify information as needed. Utilize Microsoft Word, Excel, PowerPoint, Clipchamp, email, and other software applications to complete assigned projects. Navigate digital databases with accuracy and efficiency. Perform other related duties as assigned in support of the East Texas Food Bank's mission and operations.

COMPETENCIES

Knowledge, Skills, and Abilities Collaboration/Teamwork, Computer Software Skills, Customer Service, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Problem-solving, Time Management, Typing/Word Processing, ability to work independently

Work Environment:

Work is primarily conducted during normal business hours. Some work may be conducted outside of normal operating hours.

Physical Demands:

Sitting, walking, typing, prolonged standing, repetitive hand movements, significant bending, reaching, pushing, pulling, and lifting or carrying materials and equipment weighing up to 50 pounds.

Travel Required:

Yes- to the Tyler Resource Center at the East Texas Food Bank If travel is required, the candidate must have and maintain a current, valid Texas driver's license and an acceptable driving record.

WHO YOU ARE QUALIFICATIONS

Students must be registered for undergraduate classes and maintain enrollment status to work in these positions. Students may qualify for Federal Work Study, which will be determined by the Office of Financial Aid. Additional Job-Specific Requirements Students are allowed to work a maximum of eighteen (18) hours per week and cannot work in multiple hourly positions. A work week is Monday-Sunday.

ADDITIONAL INFORMATION EXPECTATIONS

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Will have contact - in person, by email, or by phone - with staff, students, and the general public. Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities. Regular and punctual attendance is an essential function of each employee.

NOTE:

With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands. This is a security-sensitive position. Candidates will be subject to a criminal background check. This position is not eligible for benefits. 01 Are you eligible to work in the United States without sponsorship? Yes No Required Question Employer Tyler Junior College Address 1390 S Baxter Ave Tyler, Texas, 75701 Phone (903) 510-2419 Website http://www.tjc.edu