Salary $18.00 Hourly Location Various SLCC locations, UT Job Type Part-Time Staff Job Number 202501116 Division Academic Affairs Department English as a Second Language Opening Date 09/14/2026 Closing Date 9/21/2026 11:59 PM Mountain FLSA Non-Exempt Applicants must be authorized to work in the United States. All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date. Job Summary The ESL Student Services Specialist provides comprehensive administrative and student support services to students enrolled in the English as a Second Language (ESL) program. This position serves as a primary point of contact for current and prospective ESL students, assisting them with registration, applications, course information, campus services, and general questions related to their student experience. The specialist works closely with students from diverse cultural and language backgrounds and provides friendly, accurate, and timely assistance while helping students successfully navigate college and ESL program processes. Essential Duties & Responsibilities & Knowledge Skills & Abilities Assist prospective and current ESL students with the application and enrollment process. Provide support with course registration, class schedules, placement information, and course changes. Answer student questions regarding ESL courses, program requirements, policies, procedures, and available services. Assist students with placement exam, completing forms, applications, registration documents, and other required paperwork. Provide information about placement exam links, tuition, fees, payment deadlines, and other enrollment-related requirements. Assist students with obtaining parking permits, student identification cards, and other campus-related services. Direct students to appropriate campus departments and resources when additional assistance is needed. Maintain accurate student records and update information in college databases and student information systems. Monitor and respond to student inquiries in person, by phone, email, and other communication platforms such as social media platforms and formstack. Explain college policies and procedures clearly and assist students in resolving routine administrative issues. Provide information about ESL program services, activities, resources, and student support opportunities. Assist with orientations, registration events, workshops, and other ESL program activities. Communicate effectively with students from diverse cultural, educational, and linguistic backgrounds. Maintain confidentiality of student information and comply with applicable college policies and regulations. Collaborate with faculty, advisors, admissions, registration, international/student services, and other departments to support student success. Perform other related duties as assigned. Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College. Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities. Minimum qualifications Associates degree or equivalent; additional education or relevant coursework preferred. Experience providing customer service, student support, or working in an educational environment. Strong interpersonal and communication skills. Ability to work effectively with individuals from diverse cultural and linguistic backgrounds. Strong organizational skills and attention to detail. Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines. Proficiency with standard office technology, email, databases, and Microsoft Office or similar software. Ability to maintain confidentiality and handle sensitive student information appropriately. Preferred Qualifications Experience working in an ESL, higher education, community college, international student, or adult education environment. Experience assisting students with admissions, registration, enrollment, or student services. Fluency is Spanish Familiarity with student information systems and college registration processes. Knowledge of campus resources and services. SLCC Information Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education. Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to

URS, SLCC

offers several other retirement account options. This position is subject to a successful completion of a criminal background check.