Admissions Enrollment Assistant Franklin College has a full-time opening in the Office of Admissions for an Admissions Enrollment Assistant. The Enrollment Assistant provides primary administrative support to the admissions team. This position can be demanding at times and requires accuracy, efficiency and great organizational skills. The workload varies depending on the time of year in the recruitment cycle, so prioritization of tasks is crucial.

RESPONSIBILITIES

• Enrollment application entry including but not limited to Common Application, Slate and paper applications;
• Maintain support documentation for completion of enrollment applications: requesting, scanning, uploading (Parchment) and matching/attaching to application;
• Upload and maintain information between admissions and financial aid;
• Work and orchestrate special admissions events related to recruitment;
• Run/utilize essential reports for efficient completion/follow-up of assigned work;
• Prospect and Inquiry entry including but not limited to lists or individual cards from on campus visits, college fairs, high school visits, vendor lists or testing agencies;
• Process enrollment deposits: online, paper, mailed;
• Process withdrawals requested by admission team;
• Answer admissions related phone calls and emails or distribute to appropriate staff member;
• Open, distribute and respond to admissions related mail;
• Administrative assistant to the Director of Admissions as needed;
• Monitor admissions email account as well as your personal Franklin College email account;
• Follow and abide by all safety rules and regulations;
• Regular attendance and timeliness;
• Other duties as needed or assigned.

QUALIFICATIONS EXPERIENCE

Minimum two (2) years of experience in higher education preferred but not required or minimum three (3)years of general office experience. Customer Relationship Management (CRM) software knowledge preferred.

EDUCATION/LICENSING

High School Diploma or equivalent required

REQUIRED

KNOWLEDGE, SKILLS, or

ABILITIES

• Keyboarding and operating a computer as well as other basic office equipment is required
• Excellent verbal, written and interpersonal skills
• Excellent organizational and multitasking skills
• Excellent customer service skills, in person, through emails and on the telephone
• Attention to detail with accuracy in completion of responsibilities
• Time management skills with prioritization of daily tasks and goals
• Proficiency with Microsoft Office Suite including Outlook and TargetX
• Ability to adapt in a quickly changing environment
• Reliable and accountable for assigned responsibilities

PHYSICAL DEMANDS / WORK ENVIRONMENT / WORK DEMANDS

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Standing
• less than 39%
• Walking
• less than 39%
• Sitting
• greater than 66%
• Reaching with hands and arms
• less than 39%
• Talking
• between 33% to 66%
• Hearing
• between 33% to 66%
• Using hands to handle objects
• greater than 66%
• Lifting
• up to 10 to 25 pounds less than 39% Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• This job functions in a professional office environment. Work Demands The work demands described here are representative of those an employee encounters while performing the essential functions of this job.
• Routine deadlines
• usually sufficient lead time
• variance in work volume seasonal and predictable
• priorities can be anticipated
• some interruptions are present
• involves occasional exposure to demands and pressures from persons other than immediate supervisor.
• Job tasks do not involve occupational exposure to blood, body fluids or tissue
• Category III Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time

APPLICATION PROCESS

Excellent benefits package including: health, life and disability insurance, paid vacation, sick and holiday time, retirement plan, and full tuition benefits for employees and their family. Review of applications will begin immediately and continue until the position is filled. Applications should be submitted electronically (MS Word or Adobe PDF) and should include cover letter, resume and three professional references.

• Click link to apply for position here or go to employment opportunities at FranklinCollege.

edu. Contact Human Resources with additional questions. humanresources@FranklinCollege.edu Franklin College is committed to providing an inclusive and welcoming environment and to ensuring that educational and employment decisions are based on individuals' abilities and qualifications. Consistent with these principles and applicable laws, it is therefore the College's policy not to discriminate on the basis of age, color, disability, gender, gender expression, gender identity, genetic information, national origin, marital status, race, religion, sex, sexual orientation or veteran status as consistent with the Policy on Prohibited Discrimination, Harassment and Related Misconduct. No person, on the basis of protected status, shall be excluded from participating in, be denied the benefits of, or be subjected to unlawful discrimination, harassment, or retaliation under any College program or activity, including with respect to employment terms and conditions. Such a policy ensures that only relevant factors are considered and that equitable and consistent standards of conduct and performance are applied.