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Massachusetts College of Pharmacy and Health Sciences

Manager of Student Affairs

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Job Description

Manager of Student Affairs 1595 , MA, United States Description The Division of Student Affairs seeks a Manager of Student Affairs to manage the operations of the Division and provide student support, serving as a visible ambassador of the institution, representing the division through a professional, organized, and service-oriented approach when working with students, families, faculty, and campus partners. This is an in-person on campus position. Student Support and Advocacy (70%) Develop and implement high impact initiatives that support student success and retention, particularly for first-year and high-risk student populations. Develop proactive outreach strategies to support high-risk students and students of concern, connecting them with appropriate campus resources and coordinating follow-up to promote academic persistence. Collaborate with campus partners on the CARE Team to identify students who may benefit from early intervention and ensure appropriate referral pathways are in place. Supervise, mentor, and train student employees; establish clear expectations, provide ongoing coaching, and support their professional and leadership development. Represent the department at university-wide events, activities, orientations, and institutional programs; assist in planning and staffing events that promote student engagement and campus community. Serve as a hearing officer to uphold institutional policies related to student conduct and community standards. Oversee the administration and response to the Student Affairs documented absence procedure; escalating student absence requests as appropriate. Serve as a key resource for addressing student concerns, challenges, and barriers to success. Serve as the point person for the Colleges of Fenway collaborating on programming opportunities. Operation and Administrative Support (30%) Oversee the administration of professional development processes for divisional staff, including coordinating requests, ensuring compliance with institutional guidelines, and tracking participation. Review and process professional development requests and associated documentation, ensuring accuracy, appropriate approvals, and alignment with divisional priorities. Collaborate on educational programs and workshops for the campus community on topics of bias related incidents and meet with students regarding complaints of incidents of bias. Meet with students and provide support, solutions, and/or referrals as appropriate. Prepare materials, presentations, and logistical support for institutional programs and initiatives where Student Affairs participation is required. Participate in the departmental and divisional on-call rotation to respond to student-related concerns, incidents, and emergencies outside of regular business hours. Serve on institutional committees and task forces. Other duties as assigned.
Requirements Required:
Master's degree in Higher Education Administration, Student Affairs, Social Work, or a related field. 3+ years of progressively responsible experience in student affairs or student services. Demonstrated experience in program development, student engagement, and supervision. Strong interpersonal, organizational, and communication skills.
Preferred:
Knowledge of student development and best practices in higher education. Experience managing budgets and departmental operations.
Physical Requirements:
Typical office or administrative working conditions. Staff is not exposed to adverse environmental conditions. Work is primarily sedentary in nature; there are no special physical demands. Must be able to lift and carry up to 10 lbs. Must be able to talk, listen, and speak clearly on telephone. Work requires the ability to travel by car, air, and/or rail 100% of time locally Compensation About Us Apply Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment. Applicants must be authorized to work for any employer in the
U.S. MCPHS
is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution. About Us Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation. We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while supporting the MCPHS strategic plan . MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment. To apply, visit https://myjobs.adp.com/mcphs/cx/job-details?__tx_annotation=false&rb=JobElephant&reqId=5001212370706&c=1171851 Copyright ©2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f608013a82fe914c94c3461b16617f00

Benefits

  • Professional Development
  • Leadership Development
  • Other Retirement and Savings
  • Health Insurance