Description:

To present The CDL Schools / Troops Into Transportation (TCDLS/T2T) program to qualified prospective students by means of personal interviews and business to business contact.

Duties and Responsibilities:

Responsible for creating new lead contacts from inbound calls or walk in customers Support admissions team with the objective of assisting prospective customers join the CDL program Greet all new/prospective students and guests. Application data entry and upload/scan submission to admissions panel. Submit loan documents to the Finance department for processing. Enter all in person or over the phone appointment show and no-show data. Responsible for maintaining the enrollment log, collecting additional payment, and application fees. Support class coordinator by preparing training rosters, students schedules, and in-house appointments with reps or other team members. Collect and maintain required student documents for building student files (paper and electronic). Provide administrative and appointment setting support to the admissions / recruiting team. Conduct outbound call confirmations, text messages, and other electronic communications to support positive show rates and admissions / recruiting team. Must be able to attend and participate in meetings/conferences as scheduled within the district, state, and other states. Other duties as assigned

Requirements:

Education and Certifications:

High School Diploma or equivalent

Skills and Qualifications:

Excellent communication and interpersonal skills Excellent organizations skills and attention to detail Strong and analytical and problem-solving skills Excellent time management skills Strong proficiency with computer and web-based programs / software Proficient computer skills with Microsoft Office and Web Based CRM Strong Customer service over the phone and in person