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NEW MEXICO HIGHLANDS UNIVERSITY

Resident Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Residential Services Administrator

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What they do

A Residential Services Administrator provides administrative support for the residential services office at a college or university. The office comprehensively programs the experience of living on and off campus in a residence hall.

$95,759 / year median in New Mexico

+4% projected growth

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Job Description

The Resident Assistant (RA) id a student leader responsible for fostering a safe, inclusive, and engaging residential community that supports student success.

Resident Assistants serve as peer mentors and role models by building relationships with residents, promoting community development, enforcing university housing policies, responding to emergencies, and providing resources and referrals when appropriate. RA's plan and implement educational and social programs, conduct regular community rounds, conducts monthly safety and maintenance inspections, complete administrative documentations, assist with residence hall operations, and participate in training, staff meetings, and departmental initiatives.
Minimum Qualifications:
Must be currently enrolled as a student at New Mexico Highlands University. Must meet and maintain eligibility requirements established by Residence Life and Housing. Maintain good academic and student conduct standing throughout employment. Strong interpersonal, communication, and leadership skills, Ability to maintain confidentiality and exercise sound judgment. Ability to work evenings, weekends, holidays, and participate in an on-call duty rotation. Successfully complete all required training before and during employment.
Preferred Qualifications:
Previous leadership experience in student organizations, residence life, or other campus involvement. Previous customer service, mentoring, or peer leadership experience. Experience working with diverse populations. Knowledge of university resources and student support services. Previous experience living in on-campus housing.
Preferred Skills:
Strong leadership and role-modeling abilities. Excellent verbal and written communication skills. Conflict resolution and mediation skills. Crisis response and sound decision-making abilities. Community-building and event planning skills. Organization, time management, and attention to detail. Ability to work independently and collaboratively as part of a team. Ability to maintain professionalism, confidentiality, and integrity while supporting residents. Cultural awareness and a commitment to fostering an inclusive residential community.