JOB TITLE

Access Associate

LOCATION

UMMC - Jerome Center 16 Bank Street Batavia, NY 14020 United States of America

DEPARTMENT

Batavia Primary Care

HOURS PER WEEK

Full-Time 40 hours/week

SCHEDULE

M-F 750a-420p

RESPONSIBILITIES

Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable Billing & Payments. Collect and process payments when applicable

PREFRRED QUALIFICATIONS 2

year degree or equivalent combination of education and work experience preferred Intermediate computer skills Excellent customer service and communication skills Associate degree preferred One year of customer service experience preferred.

Required Licensure/Certification Skills:

None Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION

LICENSES /

CERTIFICATIONS:

PHYSICAL REQUIREMENTS

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE

$17.85 - $20.00

CITY:

Batavia

POSTAL CODE

14020 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. 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