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CDS Life Transitions

Associate Director

Career Insights for Residential Services Administrator

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What they do

A Residential Services Administrator provides administrative support for the residential services office at a college or university. The office comprehensively programs the experience of living on and off campus in a residence hall.

$95,982 / year median in New York

+14% projected growth

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Job Description

SummaryThe Associate Director of Person-Centered Services is responsible for operational oversight of a variety of CDS Monarch Services. These services may include, but are not limited to: select Day Habilitation Programs, Residential Homes, Community Habilitation, Vocational Programs, Evening Activities/Respite, and Family Care. The role ensures that individuals receive the highest quality services through overall management, and holds direct responsibility for the development and implementation of systems that assist with the delivery of quality services.

Essential Job FunctionsProvides supervision to CDS Monarch programsAssumes administrative responsibility for all assigned facilities in the agencyProvides sufficient direction and oversight to ensure that programs are delivered in a person-centered manner which incorporates CDS Monarch Shared ValuesEnsures through training, supervision, and monitoring that each program operates within the framework of established CDS Monarch Policy and ProcedureProvides sufficient direction and monitoring to ensure that all programs are fully compliant with New York State Office for People with Developmental Disabilities (OPWDD) standardsEnsures that all Supervisors who report to them are fully trained and understand how to perform job duties assigned to themEnsures that Supervisors complete assigned job responsibilities related to Incident Management, QI Audits, Plans of Corrective Actions, and HR MeasuresProvides sufficient direction to ensure that the programs are staffed at established minimum and program-specific staffing levelsProvides sufficient oversight and monitoring of daily, weekly, and monthly reportsPrepares and submits reports in a timely manner to the Director of Person-Centered Services as neededProvides sufficient monitoring, training, and direction to ensure that spending is contained within authorized levels in the areas of personal spending, overtime, and non-personal servicesReviews and monitors program budget monthly and ensures payroll is in adherence with the set budgetEnsures that Supervisors effectively implement prescribed internal controls related to operational finance, personal allowance, and vehicle/equipment usageCompletes weekly site visits to all applicable programs under their supervision to ensure that the program environments and surroundings remain safe, attractive, comfortable, and well-maintained. Collaborates with Facilities Management for preventative maintenanceParticipates in on-call rotation, ensuring 24/7 oversight of residential systems on evenings and weekendsAttends and participates in all meetings as directed by the Director of Person-Centered ServicesNotifies the Director of Person-Centered Services of all barriers impeding the completion of duties and responsibilitiesPerforms all other necessary duties relevant to the position as directed by the Director of Person-Centered ServicesKnowledge, Skills, and AbilitiesMust be at least 18 years of ageParticipation in the internal development curriculum LEAD preferredReliable transportation (NYS Drivers License required)Ability to work independently and motivate othersAbility to communicate effectively, both orally and in writingMaintain all required certifications/training by State regulations and CDS policy
Education and ExperienceNote:
All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with approval from the Chief Financial Officer, in collaboration with Human Resources.

Bachelors Degree in a human service field preferredFive years consecutive experience serving those with intellectual and developmental disabilitiesExperience in residential services with direct management of residential facilitiesExperience in day services with direct management of day services facilitiesAt least three years of supervisory experience with proficiency in personnel affairs, financial acumen, and communicationPhysical Requirements / Working ConditionsSedentary working environmentAbility to reach above shoulder levelAbility to turn/twist upper bodyAble to use hand repetitive action for fine manipulating, keyboarding, and typingCorporate Qualifications / ExpectationsAdhere to all CDS Life Transitions, Inc. and iCircle policies and proceduresAdhere to the Agency Mission, Vision, Shared Values, and Customer Service StandardsAttend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training per State regulations and CDS policyAct as a professional representative of CDS Life Transitions, Inc. and iCircle in appearance, behavior, temperament, communication, language, and dressThe listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by applicant qualifications and experience, education, position-specific licensing/training, and departmental budgets.

CDS Life Transitions is an Equal Opportunity Employer and affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reason, please call 585-386-1606.