Student Success Coach

Provides academic advice and counseling for first- and second-year students. Collaborates with colleagues and other units to create, implement, assess, and refine systems designed to support student retention.

DUTIES AND RESPONSIBILITIES

: Work with first- and second-year students to define and plan for achieving realistic educational goals. Monitor student progress toward achieving educational and career goals. Work with faculty and staff to develop and implement retention strategies, including intervention and early alert. Maintain complete and accurate records showing the student's major, career plans, and other related information. Track and ensure correction and updating of student academic records in Banner (e.g., to confirm that the major is accurately listed). Collaborate in developing and implementing a seamless system for juniors to transition to academic advising within their department. Ensure collaboration among related offices (e.g., registrar, assessment, career services) to track and assist students in meeting their academic goals. Engage students in conversations about the University's core values, with a focus on the roles these values play in academic and life success. Match students with appropriate academic support and counseling services. Participate in University committees and projects related to student learning and academic success. Participate in advising workshops and other professional development activities as they become available. Review and approve students' proposed class schedules. Provide advising services for upper-class students during faculty absence. Participate in outreach efforts to re-enroll students placed on academic suspension. Minimum Qualifications Bachelor's degree in an academic discipline, Master's degree preferred Previous advising or teaching experience at the college level. Excellent computer skills. Excellent communication and interpersonal skills, with the ability to work effectively with students, colleagues, faculty, and administrators. Availability to work a flexible schedule that involves some evening and weekend duties. Preferred Qualifications Posting Date 04/10/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants Position Category Staff - Monthly (Exempt) Budgeted Annual Salary Commensurate with experience