Neumann University is currently seeking a qualified applicant for the full-time position of Assistant Director of Admission Technology & Operations .

Duties & Responsibilities:

Responsible for assisting in day-to-day enrollment operations, including the management of CRM - Technolutions Slate and enrollment processes. Supports all student populations, with a priority focus on graduate, adult, and online students and works collaboratively with University staff involved in the process of recruitment, financial aid, advising, and enrollment of students. Manages reports, email communications, data imports/exports, testing and process documentation. Provides first tier technology support for Enrollment staff users. Assist in implementation of CRM-related projects Manage and validate all data imports/exports and maintain optimal data integration into University systems, working with external and internal partners. Manage and support appropriate admission cycle updates and ongoing auditing of Enrollment operations. Support operational and processing effectiveness for entire Enrollment unit. Provide CRM training to current and new Enrollment staff. Complete credit evaluations for select population of students throughout the enrollment process Assistance with enrollment events as needed (information sessions, open houses, orientations etc.)

Required Qualifications :

Bachelor's degree required. 2+ years of experience within operations or admissions/enrollment management. Ability to communicate effectively, both orally and in writing, with a diverse population. Ability to maintain and manage information and documentation accurately. Ability to be proactive, strategic, and meet deadlines accordingly. Must demonstrate a high aptitude for problem solving in a fast-paced, team-oriented environment. Must have strong interpersonal skills and be goal oriented, self-motivated, and flexible. Candidates must possess an understanding of, appreciation for, and congruence with the Catholic Franciscan mission of the University.

Preferred Qualifications :

Experience using data systems: Slate CRM and Colleague Working knowledge of SQL and/or HTML Prior experience with marketing and communications

Benefits Include :

Health Insurance (Medical/Vision/Dental) Options 403(b) Retirement Plans with Potential Employer Contribution Vacation/Sick/Personal Time 14 University Holidays Life, Short-Term Disability, & Long-Term Disability Insurances Potential Tuition Benefits Review of applications will begin immediately and continue until the position is filled.