Job Title:

Dual Enrollment Program Coordinator- Spokane Community College Location:

Spokane Community College Department:

SCC Student Services Job Type:

Classified Closing:

Continuous Salary:

$37,152.00 Annually Community Colleges of Spokane (CCS) District Equity Statement CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience. Spokane Community College (SCC) is a beautiful campus set along the Spokane River and near the urban city center of Spokane. Spokane is a mid-sized city in the inland Pacific Northwest with a high quality of life and quick access to the outdoors. In addition to the 148-acre main campus in Spokane, SCC serves over 10,000 square miles in eastern Washington including educational centers in Colville, Newport, Inchelium, and Republic. More information about relocating to/living in Spokane is available here: http://ccs.spokane.edu/Working-for-Us/Relocation-and-Living-in-Spokane. SCC is one of two accredited community colleges that comprise the Community Colleges of Spokane. Serving about 22,000 students, SCC is an educational leader and responsive partner with the community and region to provide access to relevant programs of the highest quality. Offering state-of-the-art career technical programs (approximately 50% of total enrollment) as well as liberal arts/transfer programs (about 25%) and basic education for adults (about 25%), SCC's comprehensive opportunities transform lives and enrich our communities. As a college we are collectively committed to the work that embraces diversity, promotes equity, and fosters inclusion and global awareness at every level of our college. Applications will be accepted until the position is filled. However, since the screening committee will begin reviewing applications on October 24, 2022, submissions are encouraged prior to that time. The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Dual Enrollment Program Coordinator in the SCC Multicultural Service Division.

GENERAL DEFINITION

Under general direction of the Dual Enrollment Supervisor, this position will provide coordination and support with in-depth customer service and guidance to students, staff and the public regarding the Dual Enrollment Programs, policies, procedures and activities. This position will have extensive involvement with staff in carrying out program activities and will coordinate, schedule, and monitor program activities to strategize and determine consistency within program goals.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Provide information and guidance to students, staff and members of the public regarding Dual Credit Programs, policies, processes and activities; promote and make public presentations about the programs in person and/or virtually.

• Monitor program activities and ensure that they align with program goals.
• Track eligibility requirements, and process admission and registration documents for Dual Enrollment students. Ensure application processes are conducted in a timely manner through completion, including the storage of documents on regional database, such as SharePoint or Statewide Enrollment & Reporting System (SERS).
• Assist with creating, implementing and coordinating events and meetings.
• Coordinate with SCC college departments and Continuing Technical Education (CTE) program directors on articulation agreements for CTE college credit.

Collect, analyze and prepare reports for course enrollment; communicate with high school staff to ensure accurate reporting of student rosters. Prepare invoice documentation for billing, working with District Office Accounts Payable to monitor processing of payments.

• Assist with creation, preparation and coordination of marketing and program materials.
• Maintain electronic and manual documents according to records and retention schedule and following Family Educational Rights & Privacy Act (FERPA) regulations. Generate required reports as needed/requested.
• Process registration transactions; adds, drops, and withdrawals.
• Travel with staff or individually to work with area high school students and faculty.
• Answer phones - greet and direct students and the public. Respond to inquiries regarding programs and procedures in-person, verbally, by mail, or electronically.
• Perform general office duties, e.g., process/distribute mail, make copies, file, and type correspondence.
• Perform complex data and word processing tasks; merging and sorting spreadsheet and database files, uploading/downloading data.
• May assist in creating processes and procedures used in the Dual Enrollment Programs.
• Model professional decorum and mutual respect in all personal interactions.
• Complies with district policy, procedures and directives, state and federal regulations, orders and statute and collective bargaining agreements.
• Support and advance the CCS strategic plan, and perform other duties as assigned.
• Indicates this is an essential duty.

This position is designated a bargaining unit position.

COMPETENCIES & OTHER REQUIREMENTS REQUIRED COMPETENCIES

(MINIMUM

QUALIFICATIONS

) Proficient in spelling, punctuation, sentence structure and grammar. Excellent verbal and written communication skills, including presentations to both large and small groups. Exceptional customer service and interpersonal communication skills. Working knowledge of general office equipment. Experience using computers, spreadsheets and databases. Ability to perform at a proficient level in the use of Microsoft Office, SharePoint, Microsoft Office 365 and higher education administrative software such as PeopleSoft. Ability to use a multi-line phone system and possess proper phone etiquette skills. Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines. Ability to work independently with minimal supervision and frequent interruptions. Ability to adapt to change with a positive attitude. Proofreading and filing skills. Ability to handle constant interruptions. Ability to reevaluate and reprioritize daily schedule and responsibilities. Ability to maintain a high level of confidentiality. Ability to work as a team player in a team environment. Acceptance of the responsibility to promote the welfare and best interests of students at all times. A demonstrable understanding and acceptance of the mission, values, goals, objectives and strategic plan of CCS. The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system. Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

PREFERRED COMPETENCIES

(DESIRED

QUALIFICATIONS

) Two (2) or more years of increasingly responsible experience coordinating and supporting programs to include providing administrative/clerical support. Associates degree or higher in Business Occupations or Administrative Office Management from an accredited institution. Knowledge/experience providing related services to students in K-12 and higher education Knowledge of college Dual Enrollment Programs. Experience with Student Management Systems (PeopleSoft). Understanding of Family Educational Rights and Privacy Act (FERPA) guidelines.

CONDITIONS/TERMS OF EMPLOYMENT TOTAL COMPENSATION

$52,429 Total compensation is an estimate based upon adding the following amounts together: Base compensation of $37,152 plus Current employer-paid health and related benefit contribution rates, plus Click here for a full list of benefits. Median retirement fund contributions. The actual total will vary depending upon each employee's enrollment choices. Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

PHYSICAL REQUIREMENTS

Work is performed in a normal, temperature-controlled office environment. Work is sedentary in nature. Frequent use of computer and exposure to terminal screens. Visual focus and strain. Work in a semi-open office setting with frequent interruptions and background noise. Move up to 25 lbs. occasionally. Frequent repetitive hand/wrist motions and finger manipulation.

CONDITIONS OF EMPLOYMENT

Full-time schedule (12-month, 40-hours a week). 6-month probationary period; may be extended up to 12 months. This position is overtime eligible. Criminal background check required.

REQUIRED APPLICATION MATERIALS

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following: CCS online application. Cover letter addressing your qualifications as applied to the responsibilities of this position.

• Comprehensive resume.
• Names, addresses, and telephone numbers of three professional references.
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE:

All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission. If you require an accommodation during the application or interview process, please contact HR at CCS.recruiter@ccs.spokane.edu Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1. Native Land Acknowledgement We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Confederated Tribes of the Colville Reservation and the Kalispel Tribe. The CCS Pullman Center operates on the WSU campus and is located on the ancestral homelands of the Palus people and on the ceded lands of the Nimíipuu (Nez Perce) Tribe. We pay our respect to tribal elders both past and present as well as to all indigenous people today. This land holds their cultural DNA and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.