STATEMENT OF DUTIES

The Library Assistant I assists with access services functions in the Library Learning Commons (LLC) at one or more locations (Attleboro, Fall River, New Bedford and Taunton). This position assists patrons at the public service desk, performs circulation functions using the integrated library system (Koha), helps patrons with printing, and provides general information about library and tutoring services. This position also helps to monitor the LLC's chat and email accounts, ensuring accurate information is provided.\n

PRIMARY LOCATION

Multiple Bristol locations; Must be able to work at Bristol's New Bedford campus.

REPORTS TO

Access Services (various)

POSITION STATUS

This is a part-time, non-benefitted, non-unit position.\n

SCHEDULE

The Library Assistant I works a set schedule of hours at one or more locations (minimum 8 hours per week) and may be assigned additional hours on a call-in basis. Weekly schedule may not exceed 18.5 hours per week. Position requires flexibility to cover absences at multiple LLC locations. Evenings and weekends may be required. Hours subject to change depending on operational needs.

There are current open shifts available at the New Bedford campus. The ability to work at more than one Bristol location is a plus. Qualifications\n

REQUIRED QUALIFICATIONS

NOTE:

Unless otherwise noted, all required qualifications must be met by date of hire.\n

Minimum of a high school diploma or equivalent.

Demonstrated ability to:

Work accurately with names, numbers, codes and/or symbols.
Assemble items of information according to established procedures.
Communicate effectively in oral expression.
Deal tactfully with others.
Establish and maintain harmonious working relationships with others.
Follow verbal and written instructions.
Maintain accurate records.
Maintain a consistent work schedule.

If assigned to work at multiple sites, must have reliable transportation to campus locations. Ability to work evenings and/or weekends as business needs dictate.

PREFERRED QUALIFICATIONS

Demonstrated experience in an academic or public library setting.
Familiarity with Library of Congress Classification.
Familiarity with standard office technology (e.g., copy machine, multi-line phone) and basic computer functions.
Basic understanding of the Koha online catalog used at HELM libraries or previous experience with an online library circulation system.
Demonstrated proficiency with Microsoft Office 365 applications.
Experience with other academic software systems (e.g., Navigate 360, Canvas, etc.).
Prior customer service experience.
Ability to speak a language in addition to English.

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