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Library Assistant
Career Insights for Library Assistant / Technician
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Scorecard
Based on Massachusetts data
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What they do
A Library Assistant or Technician assists librarians with organizing materials and helping patrons. Works in a public library, school library, or specialized medical, business or law library. May assist with technology resources in the library.
$46,370 / year median in Massachusetts
+4% projected growth
Job Description
Library Assistant, Whitinsville Social Library (Northbridge)
The Town of Northbridge seeks candidates to fill a part-time Library Assistant position at Whitinsville Social Library.
This is a public facing position at our circulation desk.
Candidates must be available to work evenings and at least one Saturday a month from 10 AM-2 PM. Hours will not exceed 19.5 hours per week. This is a non-benefited position.
Primary responsibilities:
- Providing direct customer service in person, via telephone, and email to people of all ages, abilities and backgrounds from the community.
- Promoting Whitinsville Social Library services including physical and electronic resources.
- Demonstrating to patrons how to use self-service options including using their online library account, library apps, printing, registering for events and museum passes, downloading e-books & e-audiobooks, and other library resources and e-resources.
The work is detail orientated and can be fast-paced. Job involves standing, walking, or using stairs for the entire shift. Other responsibilities may be assigned.
Qualifications
Required Qualifications:
- Experience in providing excellent customer service and working with the public in-person and via telephone.
- Excellent with personal computers including Microsoft Office, online searching,
- Internet/browsers including Chrome, email, printers, smartphones, telephones, and copy machines.
- Detail oriented with an ability to use alpha-numeric organizational schemes (Dewey Decimal Classification).
- Must be able to lift a minimum of 30 pounds, stand for up to 3 hours, repeatedly bend and stoop to reach shelves, and work under very noisy conditions for up to 1 hour.
- Excellent availability.
- Ability to pass a criminal records (CORI) check and pre-employment physical and drug test.
- High School Diploma or equivalency.
Preferred Qualifications:
- Previous working or volunteer experience in a public, academic, special or school library and/or current MLIS student.
- Experience with Evergreen ILS and/or the CWMARS online public access catalog.
- Experience with downloadable and streaming media, apps, and e-reader devices.
- Current public library patron and supporter.
Full/Part Time
Part Time
Education
NA
Salary
$16.00 / hour
Closing Date