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Library Assistant, Whitinsville Social Library (Northbridge)

The Town of Northbridge seeks candidates to fill a part-time Library Assistant position at Whitinsville Social Library.

This is a public facing position at our circulation desk.

Candidates must be available to work evenings and at least one Saturday a month from 10 AM-2 PM. Hours will not exceed 19.5 hours per week. This is a non-benefited position.

Primary responsibilities:

• Providing direct customer service in person, via telephone, and email to people of all ages, abilities and backgrounds from the community.
  
• Promoting Whitinsville Social Library services including physical and electronic resources.
  
• Demonstrating to patrons how to use self-service options including using their online library account, library apps, printing, registering for events and museum passes, downloading e-books & e-audiobooks, and other library resources and e-resources.

The work is detail orientated and can be fast-paced. Job involves standing, walking, or using stairs for the entire shift. Other responsibilities may be assigned.

Qualifications

Required Qualifications:

• Experience in providing excellent customer service and working with the public in-person and via telephone.
  
• Excellent with personal computers including Microsoft Office, online searching,
  
• Internet/browsers including Chrome, email, printers, smartphones, telephones, and copy machines.
  
• Detail oriented with an ability to use alpha-numeric organizational schemes (Dewey Decimal Classification).
  
• Must be able to lift a minimum of 30 pounds, stand for up to 3 hours, repeatedly bend and stoop to reach shelves, and work under very noisy conditions for up to 1 hour.
  
• Excellent availability.
  
• Ability to pass a criminal records (CORI) check and pre-employment physical and drug test.
  
• High School Diploma or equivalency.

Preferred Qualifications:

• Previous working or volunteer experience in a public, academic, special or school library and/or current MLIS student.
  
• Experience with Evergreen ILS and/or the CWMARS online public access catalog.
  
• Experience with downloadable and streaming media, apps, and e-reader devices.
  
• Current public library patron and supporter.

Full/Part Time

Part Time

Education

NA

Salary

$16.00 / hour

Closing Date