Library Technology Support Specialist

Job Opportunities Menu Job Opportunities Sign In Saving... Account could not be created. Please fix the errors to continue. Sign In All fields are required Create an account Username or Email Password Sign In Forgot username | Reset password Sign in with Google Sign in with Google. Opens in new tab Facebook Don't have an account? Create one . Already have an account? Sign In . User profile dropdown menu for Username Applications Inbox Profile Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Applications Inbox Profile Go to Background Investigation Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Welcome! Thanks for creating an account. Job Opportunities powered by NEOGOV ® Library Technology Support Specialist Print Apply  Library Technology Support Specialist Salary $25.47 - $33.11 Hourly Location Jacksonville, NC Job Type Full-Time Job Number 611000200 APRIL 2026 Department Library Opening Date 04/06/2026 Closing Date 4/16/2026 11:59 PM Eastern Description Benefits Questions Job Description This full-time position is based at the Main Branch of the Onslow County Public Library. Performs intermediate technical work assisting in the installation and maintenance of technology equipment, software programs, and operating systems throughout the library system. Performs copy cataloging of library materials using bibliographic standards and formats including AACR2, RDA and MARC format. Provides internal and external customer service working with other colleagues and the public. Work is performed under the moderate supervision of the Technical Services Librarian. Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. About Us The library is your community hub for knowledge, connection, and discovery. Our public library is dedicated to serving Onslow County and its surrounding areas with a wide array of resources, programs, and services designed to enrich lives and the Core Values.

Work Environment:

This role is based primarily in a library setting, with occasional off-site events or community engagements. This position requires interaction with a diverse range of community members and the ability to handle multiple tasks simultaneously. Qualification Requirements T o perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Responsibilities Performs maintenance, repair, and troubleshooting for library system technology, including but not limited to, public and staff PCs, payment/print kiosks, laptops, tablets, printers/copiers/scanners. Provides technical training, assistance, instruction, and guidance for library technology to both staff and patrons. Collaborates with County ITS and library vendors for technical support, troubleshooting and implementation of new hardware and/or software. On-call every other weekend for technology/computer support. Maintains an in-depth knowledge of Integrated Library System (ILS) and assists Technical Services Librarian with implementation of ILS upgrades. Performs copy cataloging of library materials using bibliographic standards and formats including AACR2, RDA, and MARC. Processes all library materials added to and withdrawn from the library collection. Unpacks, receipts, and invoices large shipments of library materials weighing approximately 20-50 lbs. Assists Technical Services Librarian with database management of bibliographic, item, and patron records. Repairs all library material formats. Performs frontline customer service in the other library departments such as Public Services, Youth services and other branch locations as needed. Attends workshops, webinars, and training as needed or required to acquire or maintain in-depth knowledge of cataloging, library supported software, equipment, and new technology Inventories technology/computer related equipment and supplies. Assists with annual inventory at each library branch, if needed. Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteered. All other duties as assigned and/or needed. Qualifications Thorough knowledge of the operation and capabilities of technology equipment; thorough knowledge of hardware and software procedures and techniques; general knowledge of systems analysis and networking; ability to understand and carry out written and oral instructions; ability to analyze software programs and make adjustments; ability to establish and maintain effective working relationships with associates and user departments. Education, Experience, and Special Requirements Associate degree in library science and/or information science or related field with one to two years of cataloging and library experience; and moderate experience in computer support or any combination of education and experience which provides the required knowledge, skills, and abilities

Special Requirements:

Valid drivers license. On-call every other weekend for technology/computer support. Salary will be determined based on qualifications, internal equity, budget and market considerations. In order to be considered for this position, your final transcript showing the date that your degree was awarded and/or any required certificates or licenses must be uploaded with your application even if you are a current employee or we have received it with a previous application. Regular Onslow County employees have the ability to participate in a wide array of employee benefits including: Health Insurance Health Insurance is provided by BlueCross BlueShield of North Carolina and covers a wide variety of healthcare services. Dental Insurance Dental insurance is provided by Delta Dental to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults. Vision Insurance Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam. North Carolina Local Governmental Employees' Retirement System Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit. NC401k The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%. Vacation Leave Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases. Sick Leave Regular full-time employees earn 12 days of sick leave per year. Paid Holidays County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary. ComPsych Mental Health Services The County provides Mental Health and Life Services through ComPsych to help employees and their families with personal, family and job-related problems such as counseling, crisis support, work-life resources, legal and financial consultations, and organizational support tools. Supplemental Benefits County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans. For more information, please visit http://www.onslowcountync.gov//HR and click on the Benefits tab. 01 What is your highest level of education? High School Diploma or GED Associates Degree Bachelors Degree Masters Degree Doctorate None of the Above 02 Have you uploaded your final transcript showing the date that your degree was awarded and any required certificates or licenses? This must be done even if you are a current employee or we have received it with a previous application. Yes No Not Applicable/No Degree 03 How much experience do you have working in the library field? No experience Less than 1 year of experience 1 year to 3 years of experience More than 3 years of experience 04 Do you possess a valid driver's license? Yes No 05 Based on your review of the position requirements, are you able to perform the position duties with or without reasonable accommodation? Yes No 06 Onslow County's Core Values are REACH - Resilience, Excellence, Accountability, Customer Service, and Honesty. Which of these values resonates with you the most, and why? Required Question Employer Onslow County Address 234 Northwest Corridor Boulevard Jacksonville, North Carolina, 28540 Phone 910-347-7600 Website http://www.onslowcountync.gov Apply Please verify your email address Verify Email Job Opportunities Account Privacy Policy Terms Of Use Your Privacy Choices Accessibility Statement Copyright © 2026 Do not sell my personal information × For California residents, and to the extent NEOGOV sells your personal information as the term "sell" is defined under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information by us to third parties at any time. This setting only applies to registered account holders that have opted-in for an Access Membership. 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