Library Service Center Specialist

Job Description Under the supervision of the Manager, Library Service Center, the Library Service Center Specialist enables patron access to library materials and assists in the management of university records held in University Libraries remote storage buildings. Operates motor vehicles and powered lift equipment in support of library courier services and warehouse operations. Promotes the safety of all staff by complying with relevant protocols and participating in training and other activities of the facility health and safety program.

Work location:

Library Service Center, Energy Drive, Blacksburg, VA (not on main VT campus) Required Qualifications

• Proven experience in a front-line customer service environment
• Experience executing complex work tasks with close attention to detail
• Proficiency with word processing and spreadsheet applications (Microsoft or Google Docs)
• Must be able to safely operate powered lifting equipment
• Must have a valid driver's license in good standing
• Must be able to safely, routinely, and independently lift, move boxes and bins weighing 50+ lbs
• Must be able to safely climb and work from highly elevated locations (up to 40 ft. high)
• Must complete provided training to earn certification to use a Raymond order picker within 90 days of employment Preferred Qualifications
• Experience working in a warehouse or other high density storage facility
• Experience supporting records management programs
• Experience working in an academic library environment Pay Band 3

Overtime Status Non-Exempt:

Eligible for overtime Appointment Type Regular Salary Information $37,000

• 38,000 dependent on qualifications and experience Hours per week 40 Review Date 4/24/26 Additional Information Work location: Library Service Center, Energy Drive, Blacksburg, VA (not on main VT campus) Must have criminal background check Must have an acceptable and safe driving record Must have a driver's license check Heavy lifting (>50 lbs) Must be able to work from high places (on ladder, order picker, etc.

) Ability to be certified at operating and training employees on order picker, forklift, or any other similar machine The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges , a school of medicine , a veterinary medicine college, Graduate School , and Honors College . The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes . A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance . These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Rebecca Osborne at rebeccaao@vt.edu during regular business hours at least 10 business days prior to the event.