Responsibilities:

DELIVERY OF PERFORMANCE & KPI'S

Lead by example to foster growth and development of retail teams to achieve Gallery goals Ensure daily Policy & Procedures and checklists are being adhered to

KPI's:

appointment business, conversion, ATV & UPT Strategic business analysis supported by weekly and monthly reporting to achieve results Client Relationship Management

CLIENT EXPERIENCE

Drive performance through client experience & CRM Ensure consistent delivery of client experience

OPERATIONAL EXCELLENCE

Ensure operational excellence standards are adhered to Gallery maintenance and aesthetic is consistently maintained Manage T&A, scheduling, and payroll Inventory management and KPIs

TEAM DEVELOPMENT & TRAINING

Maintain and ignite a positive team culture within the Gallery Ensure the team consistently represents JMM as a brand ambassador Exude brand and product knowledge through storytelling Identify key areas for improvement and development

Key Requirements:

3-5 years store management experience Experience in a luxury environment Proficient in Excel, Powerpoint, Microsoft Word, and Shopify Impeccable speaking and communication skills Maintains an entrepreneurial spirit and mentorship mentality Ability to work under pressure and multitask Experience working in a client based business Optician license is a plus Equal Opportunity Statement Jacques Marie Mage is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. Our Benefits Jacques Marie Mage provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team.

Health Coverage:

Medical, dental, and vision plans with up to 100% employer contribution and FSA options.

Retirement Plan:

401(k) with 4% company match after 90 days.

Life & Disability Insurance:

Company-paid life insurance plus optional long-term disability coverage.

Eyewear Perks:

Access to exclusive seasonal product allowances and discounts.

Employee Assistance Program:

24/7 confidential support services.

Extra Perks:

Pet, auto, and home insurance, commuter benefits, identity theft protection.

Time Off:

Major holidays, birthday off, vacation, sick time, and winter break.

Community Engagement:

Volunteer opportunities through the JMM Stewardship Program.","accountId","42925430","Jacques Marie Mage, Inc","https://www.simplyhired.com/job/cgn0zhY5UX4oUY-YG3hNncjNU87kUDdxX3NNLYQhsoSkT1nuiQH1Yg","location",{"_484":485,"_486":487},"createdAt","2026-08-21T14:43:49.252084326Z","2026-08-21T12:50:00.967Z","2026-08-18T00:00:00Z","2026-09-21T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[424,425,426,427,428,429,430,431,432,433,434,435,436,437,438,439,440,441,442],"requiredEducation","na","benefitCategories",[419,420,421,422,423],85000,"isEmailRequired","isPhoneRequired","titleSearch","Gallery 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