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Option To Success

Director Of Evening Reporter Center

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Job Description

Benefits:
401(k) Flexible schedule Training & development
Schedule:
Monday- Thursday 11AM-7PM Direct and coordinate daily ERC operations, schedules, participant flow, staffing assignments, activity planning, supervision, and program coverage. Provide operational oversight and coaching to assigned Community Support Associates, care advisors, interns, volunteers, and other program personnel. Ensure staff understand participant needs, assigned duties, professional boundaries, safety expectations, documentation requirements, and emergency procedures. Coordinate with the COO, Clinical Director, clinicians, case managers, and other OTS leaders regarding service delivery, program capacity, participant needs, and quality improvement. Maintain a structured, predictable, welcoming program environment that promotes accountability, emotional safety, positive youth development, and successful community participation. Monitor attendance, staffing sufficiency, participant engagement, activity completion, documentation timeliness, incidents, and other program performance indicators. Direct Youth Support and Advocacy Serve as an advocate, support person, and point of coordination for assigned or referred youth participants and their families. Establish trusting, respectful, nonjudgmental relationships that promote engagement, healthy development, accountability, and constructive decision-making. Apply trauma-informed, strengths-based, culturally responsive, and developmentally appropriate approaches to support behavior change and emotional regulation. Assist youth in identifying strengths, setting achievable goals, resolving conflicts, practicing life skills, and reflecting on progress toward positive outcomes. Observe and respond to barriers affecting attendance, participation, family engagement, school involvement, community stability, and service coordination. Respect the participant's role in planning, choices, preferences, identity, cultural background, and personal goals to the greatest extent consistent with safety and program requirements.

Benefits

  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance