Job Overview This position is responsible for serving as an assistant to the department supporting Alternative Payment and Resource & Referral Program. Duties Attends to all walk-in clients, telephone, and internet inquiries in a professional manner; effectively route calls and messages to appropriate staff, when needed. Attends all scheduled appointments; effectively reviews and verifies all required documentation at the time of check-in. Takes and transmits messages. Provides great customer service to internal/external clientele. Assists with audit preparation. Makes appointments; assists with schedules, meetings, classes, and organizes meetings, prepares required informational materials or classes by notifying participants and makes room arrangements. Procures, stores, and distributes office supplies. Assists with copying, typing, mailing, sorting, filing of program forms and documents as needed; sorts and distributes mail received by departmental staff. Assists visitors with the R&R Resource Room activities and maintains resource room supplies and equipment, when needed. Maintains office equipment and facilities by performing routine maintenance and contacts repair personnel as needed. Shares information regarding APP/R&R programs with individuals or refers to other community agencies or resources, as necessary. Assist the immediate supervisor with reports, correspondence, and procurements. Performs childcare referral requests and family support in promoting quality childcare. Performs a variety of office administrative tasks such as purchasing requisitions; ordering materials and supplies; makes accurate mathematical calculations and performs general accounting operations. Input applications and maintains accurate database for APP subsidized childcare eligibility waitlist. Prepares various reports on family waitlist data as requested by supervisor and/or program staff.

Education / Experience

High School Diploma or GED. One year's experience in data processing Two years' experience in clerical or secretarial field. We are seeking a customer-focused, detail-oriented professional who is passionate about supporting families and connecting the community to quality childcare resources. If you thrive in a fast-paced environment and enjoy making a positive impact, we encourage you to apply. APPLY on company Website maderacap.org/careers

Pay:

$18.86 - $22.98 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person