Program Aide, Full-time, Permanent Category:

Classified

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Department:

Advancement

Locations:

Saratoga Springs, NY

Posted:

May 28, 2026

Closes:

Open Until Filled

Type:

Full-time Ref. No.: 1602

Salary Type:

Annually Position 

ID:

200979

About Empire State University:

Founded in 1971 as the innovative campus of the State University of New York (SUNY), Empire State University empowers learners from diverse backgrounds to achieve their educational goals. We have decades of experience providing educational access through online teaching and learning, individualized instruction, mentoring, and prior learning assessment. We build on our students' experiences to promote their growth and drive upward mobility and economic development in New York state and beyond. SUNY Empire's 105,000 alumni are teachers, nurses, entrepreneurs, and leaders in their communities and their fields. Visit www.sunyempire.edu and follow us on social media SUNY Empire is committed to creating a multicultural, inclusive academic and work environment. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that having diverse faculty and staff is critical to academic excellence and prepares students to live and work in an increasingly global world.

Job Description:

The Program Aide will perform a variety of substantive professional, technical, and administrative work for the Office of Advancement. In order to maintain a welcoming environment for prospective students, students, community members, and visiting university staff, the duties of this position include, but are not limited to: Serve as the first point of contact for receiving gifts and pledges Monitor giving activity and trends Compile, analyze and prepare donor and giving data Maintain and update constituent records Assist in reconciling gift records with Administration, ensuring alignment with internal controls and documentation standards Provide excellent customer service, including telephone, e-mail or in person inquiries Actively participate in university activities

Requirements:

Minimum Qualifications:

Candidate must be reachable on the current Civil Service list for Program Aide. OR Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades. OR This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title: Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

Work Hours:

Monday

• Friday
• 8:30am
• 4:30pm

Work Address:

28 

Union Avenue, Saratoga Springs, NY Additional Information:

Salary:

SG-13 $53,413

• $65,061 Empire State University is an Equal Opportunity Employer.