Date Posted:

08/24/26

Applications Due:

09/08/26

Vacancy ID:

222390 Position Information NY HELPYes AgencyTransportation, Department of TitleProgram Aide (NY HELPS) - Region 7 Occupational CategoryClerical, Secretarial, Office Aide Salary Grade13 Bargaining UnitASU - Administrative Services Unit (CSEA) Salary RangeFrom $53413 to $65061 Annually Employment TypeFull-Time Appointment TypeContingent Permanent Jurisdictional ClassCompetitive Class Travel Percentage0% Schedule WorkweekMon-Fri Hours Per Week37.5 Workday From8 AM To4 PM Flextime allowed?

Yes Mandatory overtime?

Yes Compressed workweek allowed?

No Telecommuting allowed?

No Location CountyJefferson Street Address317 Washington Street CityWatertown StateNY Zip Code13601 Job Specifics Duties DescriptionUnder the Operations Office, duties of the Program Aide may include but are not limited to:

• Purchase supplies for the office and assist residencies, EOIs, special crews, and operations with purchasing and other duties.
• Assist in monitoring expenditure by comparing expenditures/encumbrances with established guidelines.
• Assist in the compilation of data and analysis to be used in the preparation of the regional maintenance budget submissions and capital program support of operations.
• Prepare, coordinate, tracks, and assist with activities related to hiring and promoting employees.
• Track shared service agreements with local municipalities and other agencies.
• Assist with Snow & Ice agreements with local municipalities.
• Assist in preparing annual work plans, objectives, and goals.
• Prepare and edit draft correspondence and other documents.
• Assist in reviewing, designing, and controlling various reporting forms.
• Prepare, review, and analyze various reports, data, and other materials from programs such as Microsoft Excel & Word, SFS, LATS, HRIS, etc.
• Serve as one MMS Help Coordinator and monitor the Regional MMS Help mailbox.
• Assist in all facets of Accident Damage Recovery (ADR) and small claims, including obtaining accident reports, billing parties, tracking claims, processing payments, and providing program updates to operations group.
• Answering inquiries/complaints (written and verbal) from all parties (traveling public, vehicle owners, insurance companies, etc.) involving damage to State or private property.
• Submit IT requests for Operations staff.
• Train and supervise staff. Responsibilities may include serving a role within the Incident Command System to support the department's response to regional and statewide emergency situations. Minimum QualificationsThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
• To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open competitive minimum qualifications for this position.

The qualifications are:

Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment. Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law. Additional CommentsFor the duration of the

NY HELPS

Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under

NY HELPS

will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an

NY HELPS

title, employees may take part in any promotion examination for which they are qualified. Applicants must be currently authorized to work in the United States on a full-time basis. The New York State Department of Transportation is an equal opportunity/affirmative action employer. Women, minority group members, disabled persons and Veterans are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled. In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States. Some positions may require additional credentials or a background check to verify your identity. How to Apply NameKristen Lane, HRS TR2 Telephone Fax Email AddressR7-HR-Postings@dot.ny Address StreetNYS Department of Transportation - Region 7 317 Washington Street CityWatertown StateNY Zip Code13601 Notes on ApplyingQualified candidates should submit a letter of interest and a current resume, titled by last name, with the Notice Number R7-26-44 and last name in the subject line and referenced in the letter of interest no later than 09/08/26