Job Title:
Biomedical Service Engineer/Trainer Pay Rate:
$35 to $40/
Hr Duration:
12
Months Job Requisition:
JP00042082
Location:
Remote (30-50% Travel)
Note:
The candidate will need to travel to the following locations as needed within their zones. Travel to certain Client locations for training sessions. Locations for the 5 roles: Los Angeles, CA Central
- Chicago, IL Northeast
- Philadelphia, PA Southeast
- Atlanta, GA Midwest
- Dallas, TX West
- Denver, CO This position is for the Healthcare Diagnostics division.
We are looking for a Biomedical Service Engineer/Trainer Your initial assignment is to become a subject-matter expert in the PACE platform, which Customer Service Engineers use to document work, track parts consumption, and record time and related activities. As a subject‑matter expert, you will share the knowledge needed to help Customer Service Engineers in your assigned zones and regions become proficient in using the new software. After the full launch of the PACE software , you will play a key role in the hyper‑care phase for 30 to 90 days, depending on the speed and success of the transition. Upon successful completion of the Hypercare phase, you may be considered for transition into a Customer Service Engineer role, preferably within your local region, and you are encouraged to apply for other opportunities across the organization. You will be servicing Imaging Equipment in the assigned metro area. The level could be adjusted based on prior experience. You are in a field-based, customer-facing role that primarily installs , services , maintains , and modifies imaging equipment at customer sites . You are the "Face of Client" to the customer. Support a variety of diagnostic imaging equipment. Flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required. Advanced notice will be provided for any shift changes. Report to the Regional Service Manager at Client Medical Solutions as a CSE.
Must-Have skills:
Strong customer communication skills; ability to interact directly with clients. Technical acumen — ability to understand software , support peers, and troubleshoot . Ability to repair/diagnose equipment and perform technical issue resolution . Team-oriented mindset; works well with cross-functional teams. Ability to lead training on software updates for peer groups.
Requirements:
Associate degree, or college, or military experience in a related technical field. Strong technical/electrical background required. Biomedical, med tech , or similar hands-on technical experience is a plus.
Open to:
Entry-level candidates with technical training andCandidates transitioning from the military.
Minimum level:
Foundation-level technical education or equivalent hands-on training. Nice to
Have Skills :
Imaging service experience (military or private sector). Experience working in biomedical or hospital environments.
Additional Notes:
The role involves training peers across approximately. 100 training sessions, each 2 days long. An individual trainer is expected to deliver 15-20 sessions.
Pay:
$35.00
00 per hour Expected hours: 40.0 per week
Work Location:
Hybrid remote in Los Angeles, CA 90060