Essential Functions:

Provide clinical and clerical support to JVI physicians and patients Serves as the ambassador to the practice by greeting patients upon arrival, answering the phones. Checking in patients, verifying insurance eligibility Ensure a smooth and efficient overall day to day operation of the front desk and checkout area including patient phone calls. Utilize our electronic medical records system to ensure thorough and correct patient demographics and billing information are on file for every patient. Ensure adherence to company policies, procedures and standards to make sure patients' expectations are exceeded. Inform the administrator of operational problems Knowledge of electronic health records Patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing and cash posting. Running our Class IV Laser (no license or certification required), for scheduled patients, throughout each day, while maintaining the front desk responsibilities. Assist with office duties such as faxing, email, and scanning documentation into the patient's chart. Work with team leaders and physicians to ensure process improvement, consistency and efficiency. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. This is an excellent opportunity for someone who is great at customer service and who is looking to join a new model of healthcare. Candidates must have a positive attitude and a willingness to work as a team. This growing medical practice is seeking a mature supervisor with strong customer service experience. The ability to multitask and prioritize is mandatory. You'll be successful with the following qualifications: 1-2 years front office experience Sensitivity to patient's and family members' feelings and reactions. Ability to multi-task and switch roles quickly. A desire to help people Attention to detail is very important and must pay attention to the physician and the patients, understand instructions and ask questions when necessary. Critical thinking and logical reasoning skills Ability to confidently educate patients in order to guide patients to follow instructions given and encourage healthy behaviors. Demonstrate the ability to understand medical terms and be able to interpret and communicate the physician's assessments. Problem solving skills Excellent at time management Professional communication skills Supply Management Basic Technology Troubleshooting Requirements (Skills, Knowledge, and Experience) High school Diploma or GED (Required) Experience in customer service or healthcare setting (Preferred) Graduation from a Medical Assistant training program (Preferred) What we provide for you: We give you an amazing work environment to work in that includes a team of wonderful and very supportive staff as well as friendly, motivated patients. The opportunity to develop and grow in a team that is value driven and strongly encourages personality-based service Competitive pay with a chance to earn more as we continue to expand as a result of your excellent customer service

Quarterly Health Stipend Job Type:

Full-time Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) Flexible schedule Paid time off

Shift:

8 hour shift

Work Location:

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Front Desk Associate and Laser Technician