Slot Bench Technician 1

ESSENTIAL JOB FUNCTIONS

Conduct repairs and preventative maintenance on slot machines, slot accounting/player tracking equipment, progressive controllers and displays, and bill validators, with an effort to maintain "zero down time" on the floor. Install new slot machines, slot accounting/player tracking systems, progressive controllers and displays, and bill validators in a timely manner. Move all aforementioned equipment as directed for the reconfiguration of the casino floor to optimize traffic flow and revenue. Convert slot machines from one type and/or denomination to another as directed to optimize slot revenue. Troubleshoot and repair all electronic slot machine assemblies, slot accounting/player tracking system assemblies, and progressive controller and display assemblies to component level using a variety of test equipment (e.g. digital multi-meters, oscilloscopes, resource manuals, schematics, etc.). Troubleshoot and repair all mechanical and electrical components of slot machines, slot accounting/player tracking equipment, progressive controllers and displays (e.g. bill stackers, slot cabinet components such as door assemblies, door hinges, light assemblies, etc.). Perform component level troubleshooting and repair of all electronic assemblies relating to the Slot Performance department. Determine best course of action for each repair process (e.g. warranty items, in-house repair, or return for repair). Maintain department resource library, and obtain updates on technical support materials, schematics and manufacturer tech bulletins. Work with Slot Services staff to resolve any issues. Attend all mandated training. Adhere to all department and company-wide policies and procedures. Follow all safety rules and regulations. Perform other duties and responsibilities as assigned.

EXPERIENCE & QUALIFICATIONS

High school diploma or GED required. Two-year degree in Electronics or equivalent experience preferred. Demonstrated knowledge of vast machine manufacturers, progressive/One Link systems and Oasis systems. PC, network, analog and digital communications experience helpful. Experience training adults in a technical environment helpful.

SKILLS, KNOWLEDGE & ATTRIBUTES

Excellent communication and interpersonal skills. Excellent customer service skills. Able to effectively handle difficult guest situations. Able to obtain a Gaming License. Professional and courteous demeanor.

UNIVERSAL REQUIREMENTS

Sensitivity to various cultures, including Native American cultures. Regular attendance and punctuality. Able and willing to work any changes in scheduled hours as required. Serve as a credit to Jackpot Junction Casino Hotel and encourage others to do the same.

PHYSICAL DEMANDS

Mobility throughout the facility. Able to lift up to 50 pounds. Able to bend and twist repeatedly.