Vigilnet America is a leading provider of alternative sentencing services to the corrections industry. Since 2006, the company has helped courts, probation/parole departments and other agencies implement effective programs for offender management. Vigilnet services more than 50 agencies across the country and has effectively monitored over 25,000 offenders. We are seeking full or part time Juvenile Electronic Monitoring Technicians at our Operations Office in Omaha, NE. Staff in this position are responsible for case management of court & probation ordered juvenile participants, including but not limited to, scheduling client appointments, client orientation, reporting, installation and removal of electronic monitoring devices, regular maintenance of the technology, and administrative responsibilities. The ideal candidate will be a tech savvy person who has a genuine passion for providing exceptional customer service with a positive attitude and will be extremely well organized, detail oriented and have an upbeat and friendly demeanor. This position requires weekend, and holiday work as we are staffed 24/7/365.

Responsibilities include:

Scheduling appointments with our juvenile clients both in office remotely Fitting juvenile clients with monitoring devices (GPS, House Arrest, Alcohol Monitoring) both in office and off site Case management of clients Communication with clients and supervising authorities Daily reporting of client compliance Cleaning & maintenance of monitoring equipment Performing other related duties as required and assigned. Evening, weekend, and holiday work is required

Qualifications:

Exceptional written and oral communication skills. Outstanding organizational, problem solving, and multi-tasking tasking abilities are necessary. Must be proficient in Microsoft Office Suite, to include Word, Outlook and Excel. Expertise in other commonly used programs such as Adobe PDF, SharePoint, etc. is a plus. Must demonstrate a strong ability to prioritize work, balance the needs of various individuals, and ability to work with minimal supervision. Must have a high level of interpersonal skills and the ability to appropriately handle sensitive and confidential information and resolve situations is essential. A valid Driver's License is required Ability to speak and read Spanish is a plus. Must be able to pass background and DMV checks with no alcohol related offenses Please submit resume and cover letter. A business casual dress code and robust benefits package are among the perks of working for Vigilnet. These include Paid Time Off, paid holidays, a 401(k) plan with employer match, company funded HSA plan, company paid life insurance, company paid short-term & long-term disability plans, and company sponsored health insurance plans, as well as many other benefits. We have an immediate need to fill these positions View our website at www.vigilnet.com for more information about our company and services.

Job Type:

Full-time Salary:

$17.00/hr - $19.00/hr depending on experience

Work Remotely No Job Types:

Full-time, Part-time Pay:

$17.00 - $19.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

Dental insurance Employee assistance program Flexible spending account Retirement plan Vision insurance Application Question(s): Do you have an experience with electronic monitoring (GPS Tracking, House Arrest, etc.)? Are you available to work weekends, and holidays?

Education:

High school or equivalent (Required)

Experience:

criminal justice: 1 year (Preferred)

Language:

Spanish (Preferred)

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred)

Work Location:

In person